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About usAbout us

Policies and procedures

This page contains links to our current written protocols and policies and procedures for delivering our services and responsibilities

  • Policies and procedures relating to the conduct of business and the provision of services
  • Policies and procedures relating to human resources (including Race, Disability, Age and Gender, Equal Opportunities)
  • Policies and procedures relating to recruitment and employment
  • Standing financial procedures
  • Standing orders
  • Complaints and other customer service policies and procedures
  • Data protection / information governance / Caldicott Guardian / access to your medical records
  • Estate management
  • Charging regimes and policies



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