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About us

 Freedom of Information

Under the Freedom of Information Act (FOI) 2000, the public has the right to see information held by public authorities, including NHS organisations.

The Act is designed to increase transparency.  Members of the public should be able to routinely access information that is in the public interest and is safe to disclose, unless there is a good reason for them not to.

The Trust has two main obligations under the Act.  We must publish certain information proactively; and respond to requests for information.

The Act allows access to recorded information, such as policies and procedures, reports, minutes of meetings, and correspondence.


How do I make a request for information?

To make a FOI request you can do so by either emailing the Trust at: foirequests@york.nhs.uk or contact us in writing at:

Freedom of Information
2nd Floor Administration Block
Wigginton Road
York
YO31 8HE

We aim to reply to requests within 20 working days.


Trust Publication Scheme

The FOI Act requires every public authority to publish a Publication Scheme that tells people what information is routinely available to them, and how to get it.  The Trust has adopted the Information Commissioner's Model Scheme for NHS Bodies in England.  Information is provided under the following seven headings:

Who we are and what we do

What we spend and how we spend it

What our priorities are and how we are doing

How we make decisions

Our policies and procedures

Lists and registers

The services we offer

The Trust strives to be open and is normally able to satisfy requests in full.  However the right of access is not absolute and some requests may have to be refused, or refused in part.  Decisions will be made subject to the law, taking into account the public interest, and applicants have the right of appeal.

The Office of the Information Commissioner, who oversees compliance with Freedom of Information in England, publishes much useful guidance on its website.

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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.


Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time https://bit.ly/39ANleP


Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.


Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.