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Inpatient Survey 2010

This report summarises the key findings of the Inpatient Survey 2010, carried out by the Picker Institute, on behalf of York Teaching Hospital NHS Foundation Trust. The Picker Institute was commissioned by 75 UK trusts to undertake the Inpatient Survey 2010 which asked the views of adult inpatients having at least one overnight stay in hospital during July 2010. The survey covers the issues that patients consider important in their care and offers an insight into their experience.

Most patients were highly appreciative of the care they receive. One particular area that the Trust is now focusing its attention on relates to asking patients to give their views on the quality of the care they received.

The Trust has consistently improved on patients reporting that they were not asked to give their views on the quality of care from 90% in 2006, to 83% in 2010.

The Trust is now looking at different ways in which we can seek the views of patients, relatives and their carers and will work with its directorates to ensure that patient and public involvement plans are in place across all directorates to capture, respond and act on patients' experience.

Click here to read the report.


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