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Laboratory accreditation

The laboratories at York and Scarborough hospitals have been awarded a national badge of quality by the United Kingdom Accreditation Service (UKAS).  The labs were independently assessed to confirm that they deliver high quality patient care and testing services and granted UKAS accreditation.  It is recommended and endorsed by NHS England, NHS Improvement and the CQC.

Liz Fox, Quality Manager, said: “We are delighted to have achieved UKAS accreditation. It provides assurance for patients that staff who carry out their diagnostic tests are competent and the equipment being used is safe and fit for purpose.

“We are recognised as providing the best possible care and delivering a quality led service with patient safety and delivery at its core.”

What the report said:

“The overall impression was that the laboratory is well managed and operating effectively, and the quality culture is well developed now for the new standard.”

“Assessors were impressed with the overall atmosphere in the laboratory on both sites.  Staff were clearly very enthusiastic about the service offered by the laboratory, and their individual part in that service.”

“Staff recognised the different approach needed and were knowledgeable, competent and motivated.”

“Many examples were seen of a very high degree of knowledge and competence in areas witnessed.”

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Patients Know Best

York and Scarborough Teaching Hospitals NHS Foundation Trust is now offering patients the opportunity to sign up to our new online service that gives you secure access to your health record from any smartphone, tablet or computer. It’s designed to improve your patient experience and access to NHS services and information. The service is provided in partnership with Patients Know Best (PKB).  Further information can be found on our website, including frequently asked questions.