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Membership Matters

Youngsters take over hospital as part of Takeover Challenge!

Young people from Westfield Primary Community School in York took over the running of York Hospital recently, as part of the Children’s Commissioner’s Takeover Challenge.

The event gave young people the chance to 'takeover' parts of the hospital for the day. In doing so, they got to experience what it's like to be in a real work environment and take on important responsibilities.  The children also had the opportunity to ask questions about how decisions are made and understand the affect these decisions can have on young patients.  

The 30 young people from the school spent the day taking  part in many activities, including an inspection of the Children’s Ward in order to feedback on how the trust can make the environment better for young patients.  They also learnt about different therapy techniques which included lessons on sign language and anatomy,  discovered more about healthier eating from the hospital dieticians and took a behind the scenes visit to A&E.

All the children received a hospital lunch, the same food that is served to children who are in hospital, and they were joined by Chief Executive, Patrick Crowley.  During lunch they had free rein to ask Patrick questions which ranged from wanting to know the best part of his job, how often he sees patients, what he would change about his job and why didn’t he wear a tie!

The project idea was developed by Jo Mannion, Consultant Paediatrician and Vicky Mulvana-Tuohy, Childrens Therapy Manager.  Jo explained:  “Takeover Challenge is a national event, led by the Children's Commissioner for England.  It offers children and young people the chance to work with adults and get involved in decision making.  It happens in November each year and the November 2016 event prompted us in child health to do something at our trust.  The fantastic AHP team had a similar idea so we joined forces and the end result has been fantastic.  Vicky has organized a superb day.  

“The feedback the children have given us on our services and environment will be invaluable in making improvements for children, young people and families.

”Vicky adds:  “Giving children a voice and seeing everything through the eyes of a child is really important in helping us to make improvements.  “The children have brought so many fresh ideas, imagination and energy to the areas they visited - the Trust will certainly benefit from their fresh perspective.”

The children taking part in the challenge were selected via a school application process.  They had to explain why they should be chosen for the trip and what they hoped to benefit from it.  Many expressed an interest in a nursing career, whilst others wanted to come along so they could find out how to cure illnesses.  The children were asked for regular feedback during the day in order to capture their thoughts and ideas through creative sessions with the hospital’s children and young people therapy team, the arts team and the Trust’s patient experience lead.

Two of the lucky youngsters who took part were Caroline Kalucka and Oxana Bolshova, aged 11.  Commenting on what their three favourite things of the takeover challenge were, Caroline said: “My first favourite thing was the lunch as the food and service were both amazing.  I’ve also really enjoyed meeting the staff who have all been very lovely.  And thirdly, just being allowed to be in a hospital and see how departments work day-to-day.”

Oxana added:  “I’ve really enjoyed being allowed to talk to patients, doctors and nurses and finding out about hospital stays and jobs. I’ve also really enjoyed exploring the wards and finding out that more goes on in a hospital than you imagine.”

Some of the children will be coming back to the hospital this month to give feedback to the Trust Board about their findings.

Visit our Facebook page to view a pictures and video taken throughout the day.


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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.

Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time

Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.

Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.

Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.