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When to go to the Emergency Department

Our hospitals are extremely busy at the moment. Please remember to only visit our emergency departments in a genuine emergency and visit alone where you can.  If you are not sure if this is the right service for you visit the NHS website for further information.


If you need urgent medical help, you can contact the NHS 111 service.  NHS 111 makes it easier and quicker for patients to get the right advice or treatment they need, 24 hours a day, 7 days a week.

To get help from NHS 111, you can:

  • Go online to 111.nhs.uk (for assessment of people aged 5 and over only).
  • Call 111 for free from a landline or mobile phone.

NHS 111

You can also seek advice at your local pharmacy, GP or by visiting an NHS walk in centre. Please help us to help you by choosing the right health service for your health needs.

10 November 2021

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York Emergency Department (A&E)

The current entrance to the Emergency Department (A&E) is closed and a new entrance at the south of the building is in operation.

Arrive at Entrance 1, the main entrance to York Hospital signposted from Wigginton Road, and park in the multi-storey car park.  A new pedestrian exit has been created at the end of the car park. Follow the green line on the floor to the emergency department. Please see our website news for more information about arrivals to A&E.