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PACU, Claire Kerr, team leader, HCA Debbie Simpson, Beth Fletcher, Scrub Practitioner, Scarborough Hospital

The PACU (Post-Anaesthetic Care Unit) team has been nominated by a patient and her partner for their sensitive care at a traumatic time after they were told at their 12 week pregnancy scan that their baby had no heartbeat.  The heartbroken couple needed to return for a procedure but when they came back it looked likely the procedure would need to be cancelled due to a lack of beds.  However, the PACU team stepped in and managed the patient journey pre and post-op.

This is not normal practice however it would have been so distressing to cancel that the team went above and beyond to help.  The grateful couple, although extremely distressed, described the staff as incredible and so supportive. ‘Whilst this has been a terrible time we could not be more grateful for the amazing care we received from everyone we came across at Scarborough Hospital.’

15 July 2019

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