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The whole team has been recognised for truly demonstrating the Trust values by completely putting patients at the centre of everything they do. They have been nominated by a patient (and Trust staff member) who needed chemotherapy after being diagnosed with cancer. After initially being terrified and bursting into tears the patient praises Shirley and Jo who were looking after her on that day.
‘Their caring, compassion, humour and ability to make me feel at ease was amazing!’ After five rounds the patient recalls how truly amazing the whole team were - from volunteer, healthcare assistants, admin team, the nurses and outpatients. ‘I watched them go about their day treating all patients with dignity, respect and care, compassion and humour. Every member of the team is seeing patients and their families through a horrible time … I will forever be telling anyone how fantastic the chemo team is.’
18 June 2019