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Changes to reception opening hours at Easingwold Health Centre

From 17 September, there will be changes to the opening hours of the reception at Easingwold Health Centre.

Currently the reception is manned from 9am to 5pm Monday to Friday however from 17 September these opening hours will change to 9.30am until 3pm.

Tanya Wilbor, Virtual Ward Team Leader, explained: "The reception will still be manned during the health centre's busiest hours and from 3pm until 9.30am an answer phone will pick up any messages which will be dealt with either that day or the following day.

"It is important that patients are aware of these changes as outside of these hours, there will be no availability for collecting items from the clinic or accessing services, unless by prior appointment.

"We are keen to inform patients that these changes do not affect our clinics or services which will still operate during the centre's full opening hours.

"Outside of the reception opening times, a sign will inform patients to take a seat in the waiting area, where they will be called for their appointment.

"Posters informing patients of these changes are being displayed at the health centre, library and on other local noticeboards. We have also communicated these changes to staff, GPs and LINks."

For further information contact Rebecca Aspin, Media and Communications Officer, on 01723 342516 or Rebecca.aspin@acute.sney.nhs.uk

14 September 2012

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