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New phlebotomy suite at York Hospital

Facilities for people using the drop-in service for blood tests at York Hospital have been much improved following a complete refurbishment of the phlebotomy suite. The changes have seen the service become more streamlined and has reduced congestion at peak times.

Catherine McCluskey, Phlebotomy Manager at York Teaching Hospital NHS Foundation Trust, said: “Patients and staff are delighted with the new facilities. Blood taking is one of the busiest areas in the hospital and high demand at peak times often meant the waiting area became very overcrowded and people had to stand. We have provided a new larger waiting area where there is natural light and plenty of seating. There is also a new computerised self check-in ticket system which has streamlined the process so that it is much clearer how long the waiting times are and where people are in the process.

“We’ve changed the layout of the phlebotomy suite so that we now have six cubicles which really helps at peak times. It’s a much more pleasant space to be treated in and gives patients much more privacy.”

In addition, the anticoagulant clinic, where many patients attend for Warfarin check ups, has been combined within the phlebotomy suite providing a larger clinical room and counselling space for those patients.

The service runs from 8am to 5pm Monday to Friday. Drop-in blood taking services are also available at ASDA Monks Cross and the New Selby War Memorial Hospital. Details of opening times can be found here.

For further information contact Elaine Vinter, communications officer, on 01904 721592 or elaine.vinter@york.nhs.uk

10 December 2013

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Phlebotomists Paul Hopson and Peta Waurdby with the new electronic ticketing system

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