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York's NHS Walk-in Centre is moving...


On Tuesday 17 April the Walk-in Centre will close at the Monkgate site and will reopen as part of the urgent care centre at York Hospital (located in the emergency department) from Wednesday 18 April.

A significant amount of work has been undertaken to design an improved service that will best meet patients' needs, whilst offering the most effective use of the resources available.

The urgent care centre will help patients to access the right care from the right healthcare professional at the right time. They will also be able to access the range of specialist support services available at the hospital if needed. Health services will also benefit from more streamlined patient pathways.

By separating minor illness and injury from the main emergency department, the emergency department staff will be able to focus their efforts on the most seriously ill patients. The development of the Urgent Care Centre is the first stage in a redesign of the whole service offered by the Emergency Department.

The urgent care centre will be managed by a multidisciplinary team of medical and nursing staff with the skills to see and treat minor illness and injury.

There will be a single reception point and patients will be directed to the urgent care centre or the emergency department depending on their needs.

Other services located in the Monkgate building will continue to operate as normal. Only the walk-in centre is affected by this move.

23 March 2012

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