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Our hospitals

The Sight Support Service

This service offers support, advice and information to anyone affected by a change in their vision. 
The service is provided by qualified Eye Clinic Liaison Officers (ECLOs) who provide confidential emotional and practical support for patients who are worried about the impact of their sight loss.  Common areas of concern include:

  • Emotional Impact of sight loss
  • Understanding a diagnosis
  • Maintaining independence
  • Isolation, reduction in social life
  • Reading
  • Day to day tasks
  • Getting around safely
  • Employment and training

The ECLOs have information about local and national support services, both statutory and voluntary. They can either signpost or refer into the chosen services most appropriate to an individual’s need.

Accessing the service

  • York Hospital Eye Clinic, ground floor waiting area A
    Vanessa Camp, Senior ECLO

    - In person – by appointment Monday to Friday. Please contact Vanessa by phone or email or ask at eye clinic reception.
    - By phone: 01904 721858
    - By email:

  • Scarborough and Bridlington Hospitals
    Yvonne Gilling, ECLO

    - In person – drop in service:
    Scarborough Eye Clinic – Wednesdays and Fridays
    Bridlington Eye Clinic – Mondays, Tuesdays and Thursdays
    - By phone: 01723 236113
    - By email:

This service is provided by in a working partnership with the York Teaching Hospital NHS Foundation Trust Ophthalmology Directorate, the RNIB, and York Blind & Partially Sighted Society. 

Visiting times

All Wards 1pm – 8pm

*subject to the discretion of the nurse in charge

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Contact details

Bessingby Road
East Yorkshire
YO16 4QP

T: (01262) 606666
F: (01262) 400583

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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.

Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time

Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.

Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.

Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.