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Our services

 Children's hearing service

Children’s services are provided at sites across York and North Yorkshire.

Click the links below to view what you can expect at your visit:

We also hold children’s hearing aid review clinics in York at Applefields School, Hob Moor Oaks Primary School, and Manor Church of England Academy.

Any questions? 

Click here to read some of our most frequently asked questions about the hearing service.

Children with additional needs

Click here to see a simple guide to coming for an audiology appointment.

Children's tests and procedures

There are many tests and procedures we can use to help with your child's hearing. Download our leaflet which tells you all about it

Children's hearing tests - how you can help

You can help us by playing a few simple games with your child to help them prepare for a hearing test. 

Click here to find out what you can do to help

Children's hearing aids

Click here to find all you need to know about children's hearing aids

Glue ear

Glue ear is one of the most common childhood illnesses. Children under the age of five are the largest group affected, though for some it can persist into adolescence. It is widely accepted that glue ear can cause temporary deafness, delayed speech development in young children and affect children’s behaviour and their educational progress.

Click here to download a useful guide for parents


Some children with glue ear can benefit from having grommets fitted. These are tiny plastic tubes that are put in the eardrum. This is done during a short operation in hospital under general anaesthetic.

Click here for an easy read step by step guide when Harvey gets grommets

Professional support from qualified teachers 

Professional support for deaf children is available and delivered by a qualified teacher who has additional qualifications to teach deaf and hearing impaired children.

They can provide support to hearing impaired children, their parents, and family, and to other professionals involved in your child’s education.

Please click the link for more information in your area: 

Help with speech and language

Click here for information leaflets for parents, practitioners, teachers and carers

Moving from children's to adults services

Once you become an adult your parents or guardian will not longer be involved in any hearing related matters. You can find out more about the changes by downloading our advice leaflet.

Extra support when going to university

Click here for information

Useful links 

Support from charities

There are several charities that provide support for children with hearing problems. 

Click here to find out more about support from charities


"Follow me around the department and I'll show you where to go"

Download a step by step visual guide to visiting our children's audiology service at York Hospital


A-Z of Services


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Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.

Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.

Coronavirus (COVID-19)

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.  After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.  Only call 111 direct if you are advised to do so by the online service or you cannot go online.