COVID-19 useful information

Coronavirus health information

Please use the NHS website for general health information about Coronavirus and when to seek medical help.

Guidance for all patients and visitors

If you are visiting one of our hospitals or clinics for an appointment, please come alone. Only bring someone to accompany you if absolutely necessary. Please remember, you will need to wear a face covering when visiting the hospital.

If you are double vaccinated but someone in your household is COVID positive, you are asked to rearrange your outpatient appointment. You can do this by calling the number on your appointment letter or by calling our contact centre 01904 726400. The team will be able to advise you on the best course of action based on your referral, diagnosis and treatment.

If someone in your household has tested positive for COVID and you are partially vaccinated or unvaccinated, you must continue to self-isolate in line with Government advice. Please contact us to reschedule your appointment. If possible, we will try to offer you a virtual appointment instead, if suitable to do so.

Watch our short video below about what you can expect when coming to our hospitals for your appointment during this time:

Outpatient appointments

There are occasions when we need to cancel or postpone appointments, sometimes at short notice. We know that having an appointment rescheduled will be a worry and an inconvenience for those patients affected, and we are sorry when we have to do this. It is not a decision we take lightly. We will reschedule postponed appointments as soon as it is possible to do so. In the meantime, we thank patients for their kindness and understanding.

Hospital visiting

To minimise infection and keep our patients and staff safe at this time, visiting inpatients on our wards has changed.

Visiting in Maternity

Please click here to view all information about service changes in maternity.

Face coverings

Visitors and outpatients coming into our hospitals will be asked to wear a face covering at all times. It is essential that you wash your hands or use hand sanitiser before putting it on, after taking it off and after use. Avoid touching your eyes, nose, or mouth at all times and store used face coverings in a plastic bag until you have an opportunity to wash them.