This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here. Hide this message

Our servicesOur services


Welcome to Audiology 

The audiology service is part of the Head and Neck Department. It involves the assessment, treatment, and ongoing management of hearing and balance disorders. We provide services for adults and children across York, North Yorkshire and the East coast.

The audiology service provides a full range of audiological tests from assessing the hearing of babies through to the elderly. Our highly skilled and experienced team offer a comprehensive service with the patient at the heart of everything we do.

Where to find us

Audiology is part of the Head and Neck Department at York Hospital and is located on junction A. 

In Scarborough it is located in Springhill House on Springhill Close (YO12 4AD).

Adult hearing services 

We provide:

•   Assessment and fitting of digital hearing aids with ear moulds and slim tubes

•    Regular booked hearing aid sessions

•    Diagnostic testing

•    Balance clinic

•    Tinnitus assessment and rehabilitation

•    Assessment of adults with learning difficulties

•    Assessment and fitting of bone anchored hearing aids

Click here for more information about adult hearing services 

Children's  services 

We provide:

•   A full range of hearing tests from birth upwards

•   Fitting of digital hearing aids specifically programmed for each child where needed 

•    Ongoing assessment of hearing aids, maintenance and repair

•    Partnership working - we work closely with other professionals, teachers of the deaf, speech and language therapists, and Ear Nose and Throat doctors.

•    Assessment and fitting of bone anchored hearing aids

Click here for more information about children's hearing services

Who can refer?

  • GPs
  • Ear, nose and throat (ENT) specialists
  • Paediatricians
  • Health visitors
  • School health nurse

How to make an appointment

Patients can only be seen on pre-booked appointments following a referral.

NHS e-Referrals (formerly Choose and Book)

 The NHS e-Referrals service allows you to decide which hospital or clinic you would like to attend when you need to see a specialist. You can also select the date and time of your first outpatient appointment that suits you. In most cases, you will be able to select that appointment on the same day you see your GP, either at the GP Practice or from home using the NHS e-Referrals web-site or by telephone.

How to contact us

  • Audiology secretaries -01094 726741
  • Hearing aid repairs booking - email  
  • Appointment queries - 01904 726741or email
  • Children’s hearing service line - 01904 725454
  • Scarborough Audiology, Springhill House  - 01723 342821

Hearing test summary and care plan

Download a copy of the form for your summary hearing test results and care plan for adults and children.

Click here to meet the team

Contact us by phone or email - scroll down the page to see details

 audiology doors.jpg

Click on the picture for a tour of the department


Chinese Poland

View all languages >

While contagious viruses are active year-round, winter is a prime time for norovirus, colds, influenza (flu), and other respiratory illnesses.


These infections are highly contagious, so we urge people to stay away unless their visit is absolutely essential to help reduce the spread of infection within our hospitals.

Hospitals are full of sick people, many of them frail and elderly, so bringing germs into a hospital is the worst thing you can do.  We have an active programme of infection prevention but we can’t spot visitors who really shouldn’t be here.  Please stay at home if you’re unwell to help aid the wellbeing and recovery of our patients.