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Jackie Stead

Clerical Officer

Pharmacy Stores Office

Describe a typical working day, What qualifications/ experience did you need to get this job? How long have you worked at York Hospital for? Where did you work before?

I normally start my day by printing off sheets of the previous day's invoices cleared for payment to send to Finance, collect the previous day's delivery notes and file them away and check my emails/ voicemail. If there are any returns that need to be made, I will pick these up. If we appear to have been over-charged for anything I will query the prices. I also spend my day talking to suppliers to try and resolve any other problems. GCSE English and Maths. I have worked at YH for 18 years. Prior to this I worked for a company called Direct Windows.

What skills and qualities are important to do your job?

I have to be able to work on my own and as a team member, and also work under pressure and to deadlines. My job requires me to get on well with staff and suppliers.

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