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Business and Administration Apprentice (Procurement Department)

Who am I?

Hi, I’m Rachel. Before I joined the Trust, I was still in education at college but also a part-time job at an opticians. Previously I had jobs that were either waitressing or cleaning roles but after college my aim was to find a position in a business-administration environment.

Why did you pick an apprenticeship?

At college, whilst the majority of students were applying for universities, I was unsure on what my next step would be but I knew the university route just wasn’t for me. I had thought about applying for permanent jobs but I knew this would be difficult with my lack of workplace experience and therefore I looked further into apprenticeships (as this would allow me to gain both a qualification and valuable workplace experience). I first heard about an apprenticeship in the Procurement Department at York Teaching Hospital NHS Foundation Trust whilst I was still at college, after members of the department had come in to give a talk on the upcoming position. Before the talk, I was unsure on what the word “procurement” even meant! I found the talk and the thought of working in a busy hospital environment very interesting so I applied for the position. I have now been an apprentice in the Procurement Department for just under a year and spent about £1M!

What does your work as an apprentice entail?

My role as a Business and Administration Apprentice in Procurement consists of placing stock orders with suppliers for a variety of theatres, wards and/or departments. I have to liaise with medical/non-medical staff across the Trust regarding their orders and any order discrepancies we may encounter. During my apprenticeship, I have also had the opportunity to go into others areas within in my department such as Stores, Materials Management and Systems, which I have found useful as it gives you and insight into how the department works as a whole.Occasionally, members of the department can get the opportunity to see how the products they purchase are used within the hospital environment such as in the operating theatres. During my time as an apprentice I have had the opportunity to go into the operating theatres to watch an orthopaedic operation which I am grateful for as not many non-medical people get the opportunity to see an operation taking place.As an apprentice, I have monthly assessments with my NVQ assessor, to make sure I can evidence my work to fulfil the criteria needed to complete the NVQ qualification.

What you have enjoyed most about the apprenticeship?

The things I have enjoyed most about the apprenticeship are being taught valuable workplace skills and experience in a busy NHS environment and being able to communicate and build working relationships with a range of people who share to the same purpose which is to help maintain a high level of patient care.

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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.


Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time https://bit.ly/39ANleP


Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.


Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.