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Mental Health

Five steps to wellbeing - caring for you 

Good mental wellbeing is just as important as good physical wellbeing.  Just like the 'five a day' foods, evidence suggests there are five steps we can all take to improve our mental wellbeing. 

We have created a booklet, Five Steps to Wellbeing, to help you stay well with some straightforward principles  - Connect, Be Active, Take Notice, Learn and Give. Simple things we can do in our everyday lives.

Request your own copy of the Trust's Five Ways booklet to improve your wellbeing at your fingertips. Email

Anxiety and depression

Whatever you need to know about coping with stress, anxiety or depression, or just generally improving your emotional wellbeing, the NHS Choices Moodzone can help.  It offers practical, useful information, interactive tools, and videos to support you on your way to feeling better.

Click here to take a look

A-Z of mental health

If you have concerns about any aspect of mental health the Mind website has an amazing array of resources to help people understand and cope with mental health problems.Click here to view the list

Guide to Mental Health and Wellbeing available in York

to access the guide click here.


Wellbeing support services

A variety of support for better mental and physical health is available in the Trust.

Click here to download our handy leaflet.

Useful links:

Drugs and Alcohol support

Local support

  • Lifeline York: 01904 464680    

Mon and Thurs 11:00-19:30, Tues, Weds, Fri 09:00-17:00

  •  North Yorkshire Horizons Scarborough: 01723 330730    

Mon, Tues ,Weds, Thurs 09:00-17:00, Fri 09:00-19:30

National support

Support for families

Fast Track Physiotherapy for staff provides help and information to assist you in the early management of common injuries and pain problems.

Also offers detailed guidance on living with a long term condition such as osteoarthritis.  The second aim of the website is to promote and support long term musculoskeletal health. You will find lots of information and resources on the website to help you get and stay active, stay healthy at work and manage your physical health alongside your mental health.

Staff can access fast track physiotherapy by completing  the self-refer option on the Your Physio website ensure you put on the form that you are YH staff.  Please note all appointments will be at York Hospital.

Employee Assistance Programme (EAP)

Health Assured, our EAP, offers free 24 hour advice and counselling to employees of York Teaching Hospital NHS Foundation Trust, 7 days a week, 365 days a year.

Issues include family matters; stress and anxiety; relationship issues; domestic abuse; bereavement;  family care; debt and financial issues; tax information;  housing concerns; medical information; consumer issues; legal advice; drug and alcohol issues; gambling issues; retirement and manager advice. 

Call Freephone: 0800 030 5182

Click here to read the latest health and wellbeing newsletter

Guidelines of Support for Colleagues of Members of staff who die in Service/or who are seriously ill

Suggestions of what the Chaplaincy Team can offer colleagues:-

When you are informed that a member of staff has died, or is seriously ill contact the chaplain on duty, to discuss an appropriate response.


  • It may be appropriate to ask the chaplain to come to the ward/department to offer support and a listening ear – either immediately as people are told, or later at a mutually convenient time.
  • The chapel could be used, for example, over a lunchtime, to be open for those grieving to simply come and ‘be’, to perhaps light a candle in their own time, and perhaps to write a book of condolence/or write a prayer or card if the person is seriously ill. The chaplain can simply be present in the background to offer support if needed.
  • The chaplaincy can provide a book of condolence that could be kept in the chapel for people to sign, next to a candle, over a few days. Or if appropriate the book of condolence can be kept on the ward/department.
  • This book /or card if seriously ill, could then be passed on to the relatives of the deceased/injured.
  • Ongoing support can be given by the chaplain to any members of staff needing support.
  • If the member of staff belongs to one of the ‘world faiths’ other than Christianity, the chaplains can contact colleagues of other faiths to offer support. Please note that no one needs to ‘be religious’ to be offered chaplaincy support.

Possibilities at a later date:-

  • There is a memorial garden near the main entrance where names of staff who have died in service can be engraved. The chaplains could be involved in saying some words in memory of the member of staff in the garden memorial space.
  • The chaplaincy team could be involved in a memorial service in the chapel for the member of staff, if the relatives would like this to happen.Please note these are simply possibilities – if there is any help you require that is not covered above –please contact us for a discussionChaplains :
  • Rachel Bailes     725579Or ask switchboard to page the on call chaplain
  • Louise Grosberg 725678

Staff Memorials

York Teaching Hospital NHS Foundation Trust is committed to celebrating the life and work of those who have died in service.

This can help the process of grief and be a positive way of remembering people whos death is sudden or unexpected. For more information on how to do this and what is a vaoail please click here

"Good mental wellbeing is just as important as good physical wellbeing"

Click here to return to the main Staff Benefits menu.




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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.

Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time

Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.

Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.

Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.