In this section
The Trust provides free wi-fi access to all visitors, so everyone can get online.
- On your device, choose NHS Wi-Fi from the list of available wi-fi networks
- Open your web browser. The NHS Wi-Fi login page will appear. If it doesn’t, go to btwifi.com
- Follow the steps to get online†
Need help? Email firstname.lastname@example.org or call 0800 022 3322*.
* Calls to BT Wi-Fi helpdesk made from the UK mainland and mobile networks are free. International call costs vary.
† Please note: in line with industry best practice, BT Wi-Fi will automatically log out after 15 minutes of inactivity, to avoid congesting the network. To start using the service again, follow steps 1-3 above.
We have facilities at our hospital sites offering a variety of refreshments and food. Please see the facilities available at each site by visiting ‘Our hospital’ pages for more information.
In line with national guidance, there are a large number of concessions available for people who visit our hospitals regularly or for long periods of time. To check if you are entitled to a concession please speak to a member of ward staff, contact PALS or visit the our hospitals section of the website and select the hospital you are visiting for more details.
If you wish to smoke please ask the advice of the nursing staff. Under UK legislation, smoking is not allowed anywhere on our hospital premises or grounds other than in the designated smoking shelters.
If you would like help in stopping smoking please discuss this with nursing staff or contact the NHS Quitline on 0800 1690169.
Electronic cigarettes cannot be used inside our hospital. You are also unable to charge them on hospital premises, due to the potential fire risk.
Spiritual and religious needs
The chaplaincy team provides spiritual and pastoral care for patients, staff and visitors which is sensitive and appropriate to the individual’s spiritual, emotional and cultural needs. The chaplaincy team covers the Church of England, Free Church and the Roman Catholic Church.
Please ask nursing staff if you wish to arrange a visit from a member of the chaplaincy team. If you belong to another faith community or wish your own priest or minister to visit, this can be arranged with ward staff.
The hospital also has a bereavement service which is available to support families, carers of patients, and staff. Please speak to a member of staff to find out how to access this service.