This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here. Hide this message

Your visit

Facilities

Wi-fi

The Trust provides free wi-fi access to all visitors, so everyone can get online.

  1. On your device, choose NHS Wi-Fi from the list of available wi-fi networks
  2. Open your web browser. The NHS Wi-Fi login page will appear.  If it doesn’t, go to btwifi.com
  3. Follow the steps to get online†

Need help? Email btwifi.support@bt.com or call 0800 022 3322*.

* Calls to BT Wi-Fi helpdesk made from the UK mainland and mobile networks are free. International call costs vary.

† Please note: in line with industry best practice, BT Wi-Fi will automatically log out after 15 minutes of inactivity, to avoid congesting the network.  To start using the service again, follow steps 1-3 above.


Refreshments

We have facilities at our hospital sites offering a variety of refreshments and food.  Please see the facilities available at each site by visiting ‘Our hospital’ pages for more information.


Parking concessions

In line with national guidance, there are a large number of concessions available for people who visit our hospitals regularly or for long periods of time.  To check if you are entitled to a concession please speak to a member of ward staff, contact PALS or visit the our hospitals section of the website and select the hospital you are visiting for more details.


Smoking

From 1 August 2020 York Teaching Hospital NHS Foundation Trust is smoke-free.  Patients, visitors and staff are not permitted to smoke anywhere on our hospital and community premises including the grounds and gardens.

Smoking remains the biggest cause of preventable ill-health, such as cancer, heart attacks and stroke, killing about 115,000 people a year.

Going smoke free means a much safer and fresher environment for our patients, visitors and staff and brings significant benefits for the health and wellbeing of everyone in our hospitals and those using our services.

As part of the Trust’s smoke free pledge hospital wards we offer nicotine replacement therapy to smokers who have to stay in hospital overnight, as well as signposting those who want to quit to local stop smoking cessation services.

If you would like support and advice to quit smoking visit https://www.nhs.uk/smokefree/


Spiritual and religious needs

The chaplaincy team provides spiritual and pastoral care for patients, staff and visitors which is sensitive and appropriate to the individual’s spiritual, emotional and cultural needs.  The chaplaincy team covers the Church of England, Free Church and the Roman Catholic Church.

Please ask nursing staff if you wish to arrange a visit from a member of the chaplaincy team.  If you belong to another faith community or wish your own priest or minister to visit, this can be arranged with ward staff.

The hospital also has a bereavement service which is available to support families, carers of patients, and staff.  Please speak to a member of staff to find out how to access this service.

IMG_3571

Fundraising

IMG_4122

Feedback

Chinese Poland

View all languages >

Coronavirus - useful information

The latest health information about Coronavirus can be found at www.gov.uk/coronavirus.  Information about our local services can be found on this website here.

From Monday 15 June 2020, visitors and outpatients coming into our hospitals will be asked to wear a face covering at all times, to help us reduce the spread of Covid-19.  A face covering can be as simple as a scarf or bandana that ties behind the head.  It should cover your mouth and nose while allowing you to breathe comfortably.  For more information click here.

Hands Face Space