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Advice for visitors

Bacteria are all around us in our everyday lives and can be found in your home, in the workplace and out in the community. In fact, the human body contains ten times more bacteria cells than it does human cells.

It is only when a person becomes very ill, their immune system does not work as well or a bacteria gets into the bloodstream that they can cause illness. Here are some tips on how you can help us reduce the spread of hospital infections:

  • use the disinfectant hand gel dispensers provided in each ward and at every patient bedside every time you enter and leave the ward
  • wash your hands after visiting the toilet then use the alcohol hand rub to kill off any remaining germs
  • do not visit if you are unwell - you should be free of any symptoms (eg sickness and diarrhoea) for at least two days before you visit
  • do not sit on the patient's bed - please use the chairs provided
  • do not touch patient's wounds, bandages and dressings or medical equipment such as drips
  • patients should have their own toiletries and should never borrow from other patients

Visitors Code

The Trust has published a visitors' code which outlines ten simple steps, aimed at keeping us all safe and helping patients rest and recover when in hospital.

The Trust has published a visitors' code which outlines ten simple steps, aimed at keeping us all safe and helping patients rest and recover when in hospital.

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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.


Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time https://bit.ly/39ANleP


Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.


Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.