- Attending Outpatients
- Visiting people in hospital
- Coming into hospital
- What to bring
- Language and Communication
- TV and Radio
- Mobile phones, laptops and tablets
- Food and Nutrition
- Infection Control
- Privacy and dignity
- Safeguarding Adults
- Learning Disability Services
- Data protection
- Overseas Visitors
- Leaving hospital
- Car Parking Concessions
- Patient information leaflets
- Stop Smoking Service
Your doctor and other health professionals caring for you keep records about your health and any treatment you receive from the NHS. These records may be written down or held on computer. Full and accurate records are needed to assess your health and decide what care you need. They enable us to assess the quality of care you have received, and to investigate any concerns you may have. Your details are also needed to contact you about appointments and arrange health checks.
Where necessary to provide you with the health care you need, your doctor will share information about you with other professionals involved in your treatment. Increasingly this is achieved by use of information technology.
Your records will also be used for wider NHS purposes, such as:
- to secure payment for the treatments you have received
- to measure our performance against targets
- to audit our compliance with regulations and standards
- for teaching, training and research purposes.
We will only ever use your information as required or permitted by law, and wherever possible we will remove any identifying details (such as your name, address and NHS number) before using your information for these secondary purposes.
You have the right to object to some uses of your personal information and we will seek to respect your wishes in these circumstances.
More details are available about the sort of information we collect, how it is used and how it is stored in the leaflet, 'Confidentiality: Information for patients', which you can download here.