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Cancer Information and Support Service at Scarborough Hospital

The Scarborough Cancer Information and Support Service re-opened in the Main Entrance of Scarborough Hospital (next to the volunteers office)You can find us just to the right of the main reception desk and opposite the coffee shop.

The Service is open from 9am until 4:30pm Monday to Friday. We offer a listening ear, information resources and signposting opportunities to specialist agencies. All information resources are free of charge and cover a wide range of topics to help you deal with all aspects of dealing with a diagnosis, living with and beyond cancer.

The information and support officers are here to help and support you either in person or over the telephone.

You can call them on 01723 342606 during opening hours.

Information Service

We offer a wide range of up-to-date information resources covering most aspects of dealing with a diagnosis and living with and beyond cancer. Drop-in to browse the information room or call us if there is something you would like us to send you or a family member.

Local Support Groups

The Centre can direct you to a number of local support groups. They may help you and your family cope with an initial cancer diagnosis and treatment. They may also be a source of support throughout your personal journey. We also hold details of national support groups, self-help groups and helplines.

Citizens’ Advice Bureau adviser

Each Friday, the Service holds a clinic to help people with welfare issues. This is available only by pre-arranged appointment - call us or pop in to arrange an appointment. You and your family can discuss financial or welfare concerns with our Citizens’ Advice Bureau adviser Tracy.

Health and Wellbeing

Please find more information by clicking here

The Service is open from 9am until 4.30pm Monday to Friday

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York Teaching Hospital NHS Foundation Trust is registered, and therefore licensed to provide services, by the Care Quality Commission (Provider ID: 1-114394658). For more information, visit www.cqc.org.uk

Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.

Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time https://bit.ly/39ANleP

Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital. These decision have been made on the grounds of patient safety in the current coronavirus pandemic. Find out more here.

Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect. For more information visit our website.

Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak. We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months. Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding. We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.