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Our services

Continence Service

Specialist continence

The Specialist Continence Service comprises of a team of nurses and physiotherapists who are specialists in the treatment and management of bladder and bowel conditions including urinary incontinence and bowel incontinence.

We provide services for adults and older people across North Yorkshire running accessible clinics in local areas and providing home visits when required. Our aim is to treat and cure bladder and bowel dysfunction where possible. When all possible improvement has been achieved we aim to manage any residual problems as best as possible to maintain each individual's comfort and dignity.

We provide training for community based health and social care staff to broaden and maintain knowledge of continence care; for people in their own homes and in residential care. We also act as a resource for queries and specialist information regarding continence for all health and social care staff within North Yorkshire and York and the East Coast.

Referral is open in most localities, although a letter if preferred from a GP outlining the person's symptoms and previous medical history. Patients may be referred to us from their GP or other health professional.


Continence Advisory Service: Selby and York

For further information and advice, please contact:

Continence Advisory Service
Clifton Health Centre
Water Lane
York
YO30 6PS

Telephone: 01904 724363
Fax: 01904 673396

This service operates Monday to Friday 8.30am - 5.00pm (excluding public holidays).


Continence Advisory Service: Scarborough, Whitby and Ryedale

For further information and advice, please contact:

Continence Advisory Service
Scarborough Hospital
Woodlands Drive
Scarborough
YO12 6QL

Telephone: 01723 342834
Fax: 01723 501502

This service operates Monday to Friday 8.30am - 4.30pm (excluding public holidays).

For the treatment and management of bladder and bowel conditions contact the Continence Service on 01904 724363 or 01723 342834

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Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.


Coronavirus (COVID-19)

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.  After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.  Only call 111 direct if you are advised to do so by the online service or you cannot go online.