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Our services

Pharmacy

The pharmacy departments at York and Scarborough Hospitals employ over 150 staff providing comprehensive services and support to patients, wards, clinics and departments within the Trust, as well as hospices and several community hospitals and units in the locality.

Working with other disciplines, the team is comprised of pharmacists, pharmacy technicians, pharmacy assistants and clerical staff who all play an essential role in service delivery.

The aim of the pharmacy service is to provide the right medicine to the right patient at the right time and to ensure the patient gets the best out of their medicines.

Please bring your medicines into hospital with you on admission.  This will enable our pharmacy team to carry out a full review of your medicines during your stay.

If you have any questions about your medicines please inform a member of the ward staff that you would like to speak to a member of the pharmacy team about your medicines.

Services are provided at:

  • York Hospital
  • Scarborough General Hospital

Location

  • York Hospital Pharmacy Department and Healthcare at Home Pharmacy can both be found via the main entrance on the ground floor.
  • Scarborough Pharmacy Department can be found via the south entrance on the first floor.

Services

The services provided by the pharmacies at both York and Scarborough include:

  • Dispensing medicines for in-patients, out-patients and on discharge. The out-patient dispensing service at York is provided by our partner Healthcare at Home.
  • Ward based Clinical Pharmacy service - pharmacists and medicines management pharmacy technicians and assistants - work as part of the multi-disciplinary team to ensure that patients get the best out of their medicines by ensuring prescribing is safe, effective and economic.  Several pharmacists attend consultant ward rounds to ensure the medical teams receive specialist pharmaceutical advice.
  • Procurement and distribution of medicines - these teams ensure that medicines are available and fit for use.  They work closely with local and national agencies to ensure the Trust gets best value for its expenditure on medicines.
  • Clinical trials - a team of pharmacy staff co-ordinates a large number of studies in the Trust, ensuring trials are conducted and dispensed according to best practice.

Additional services at York Hospital only, include:

  • Aseptics - preparation of aseptic medicines for individual patients e.g. ready to administer injectables.  This includes chemotherapy, paediatric doses and clinical trial medicines.
  • Medicines Information - clinical practice is supported by our medicines information service, who have online access to the latest information to support clinicians with patient specific requests.  This team also maintains and develops the Trust formulary, prescribing guidelines and protocols.
  • Anticoagulant Clinic - pharmacists are heavily involved in the busy anticoagulant clinic, where patients have their warfarin dosed on the basis of blood tests.  This reduces greatly the burden on GPs and helps to improve patient safely.

Contact us

For general enquiries, please contact:

York Hospital 01904 725736 
Healthcare at Home Pharmacy
based at York Hospital 
01904 721991  
Scarborough Hospital  01723 342448


The aim of the pharmacy service is to provide the right medicine to the right patient at the right time and to ensure the patient gets the best out of their medicines.

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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.


Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time https://bit.ly/39ANleP


Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.


Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.