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Our services

Urgent Care and Minor Injuries

If your injury or illness is more minor, you can visit one of the Urgent Care or Minor Injuries Units in our area.  

Minor Injuries Units offer nurse-led service to treat minor injuries and illnesses. 

Urgent care is for illnesses and injuries that need immediate attention, but are not life threatening. This could include things like suspected broken bones and sprains, minor burns, rashes and cuts.

  Location  Service Opening Times Telephone Number

The York Hospital

Wigginton Road

York

YO31 8HE

Urgent Care Centre

Reception staff will direct people either to the Urgent Care Centre or Accident and Emergency.  

Open 24 hours, seven days a week. 

111

Whitby Hospital

Spring Hill

Whitby

YO21 1EE

Minor Injuries Unit

A nurse-led Minor Injuries Service. No appointment necessary.

Open from 8am to 8pm, seven days a week.
(01947) 604851

Malton Hospital

Middlecave Road

Malton

YO17 7NG

Urgent Care Centre *

(Run by Northern Doctors Urgent Care on behalf of Scarborough and Ryedale CCG)

The urgent care service can be accessed 24 hours a day, 365 days a year by making a sameday appointment through calling '111'. Accessing the service through '111', rather than just turning up at the urgent care centre, will reduce the time you have to wait at the centre to be seen.

For patients who choose not to book an appointment through '111', the urgent care centre in Malton is open from 9am to 8pm, seven days a week.

111

Bridlington Urgent Treatment Centre

Entrance A

Bridlington Hospital

YO16 4OP

Urgent Treatment Centre

Run by City Health Care Partnership   

The Urgent Treatment Centre can treat a number of common conditions such as: cuts and grazes; sprains and strains; simple broken bones; wound and wound infections; minor burns and scalds; minor head injuries; inesct and animal bites; minor eye injuries (foreign bodies in eye); back, head and neck injuries/whiplash; minor back injuries; skin infections/rashes/aallergic reactions; urine infections; rasided temperature/fever.

Open seven days a week 7am to 11pm.

111

Selby Hospital

Doncaster Road

Selby

YO8 9BX

Minor Injuries Unit  

A nurse-led Minor Injuries Service.

This service is provided by Harrogate & District Trust. Click here for more service details.

(01904) 724305

Scarborough Hospital

Woodlands Road

Scarborough

YO12 6QL

Urgent Care Centre *

(Run by Northern Doctors Urgent Care on behalf of Scarborough and Ryedale CCG)

The urgent care service can be accessed 24 hours a day, 365 days a year by making a sameday appointment through calling '111'. Accessing the service through '111', rather than just turning up at the urgent care centre, will reduce the time you have to wait at the centre to be seen.

For patients who choose not to book an appointment through '111', the urgent care centre in Scarborough is located in the Emergency Department and is open 24 hours per day, seven days a week.

111

For more information about the Urgent Care Centres at Scarborough and Malton Hospitals please click on the link below,

pdf iconRCFT leaflet.pdf (866KB)

* Patients attending the Urgent Care Centres at Scarborough and Malton Hospitals do not have to pay for their parking as this will be funded by Northern Doctors. Patients attending the urgent care Centre at Scarborough Hospital should park in the main visitor's car park and have their ticket validated by the doctor that has seen them.

NHS 111

NHS 111 is a telephone service for people in Yorkshire and the Humber to call if they need medical help fast but are not in a life-threatening situation.

Available 24 hours a day, 365 days a week, the service is for people who aren’t sure if they need to go to A&E, don’t have a GP to call or generally need reassurance and advice. 

On dialling 111 a team of fully-trained advisers and experienced nurses will assess your condition and direct you to the local service that can help you best, when you need it.

For more information on 111 visit www.nhs.uk/111

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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.


Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time https://bit.ly/39ANleP


Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.


Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.