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Our services

Otolaryngology (Ear, Nose and Throat)

Our ENT Department provide comprehensive and specialised care covering both medical and surgical conditions related not just to the ear, nose and throat, but also other areas in the head and neck region.

We deal with all aspects of ENT from minor procedures, emergency services to major complex head and neck surgery for patients with cancer.

The ENT department provides elective and emergency services for ear, nose, and throat (ENT) surgery.

Operations are carried out at:

  • York Hospital
  • Harrogate Hospital
  • Scarborough Hospital
  • Bridlington Hospital (day case)

Emergency admissions are to York Hospital.  Scarborough Hospital also provides specialist cover for ENT emergencies, Monday to Friday between 9-5.  Outside these hours and during weekends and holidays, emergency specialist cover is provided by York Hospital.

General outpatient clinics are held at:

  • York
  • Harrogate 
  • Scarborough
  • Bridlington
  • Whitby
  • Selby
  • Thirsk
  • Ripon
  • Pocklington
  • Malton

Specialised clinics for voice/dysphagia, balance, thyroid oncology, neck lump, head and neck oncology, and nurse-led ear clinic, are located at York Hospital.

Meet the Team

Dr Zararna Nelson-Moon Clinical Director 
Gemma Ellison Directorate Manager  
Nishant Jankee Deputy Directorate Manager 
Anna Holmes-Ellerker Service Manager, York
Ric Long Service Manager, Scarborough & Bridlington
Andrew Pearce Service Manager
Michelle Wood Directorate Secretary  

Where to find us at York Hospital

The Consultants and secretaries offices and the outpatient clinics are located in the Head and Neck Unit, at the north end of the hospital, above Ellerby's restaurant.

Our adult patients are on Ward G1and on the Extended Stay Day Surgery Ward. Our paediatric patients are on Ward 17.

 Contact Us 

Department  Telephone
Ward G1 York Hospital 01904 726001 
Head and Neck Reception York Hospital 

01904 726400

Audiology Department York Hospital 01904 726741 
Speech and Language Therapy Department York Hospital  01904 726208
ENT Department Secretaries (Scarborough Hospital)


01723 342081

01723 342638 


Meet the team (York)

Name  Special Interest  Contact Details  
Mr Seamus Phillips Voice and laser treatment of the larynx, sinus surgery and rhinoplasty secretary: 01904 725611
Mr Andreas Nicolaides Thyroid surgery, balance, head and neck oncology, and laser treatment of laryngeal cancer secretary: 01904 726598
Mr Gerry Reilly Balance, mastoid surgery, stapedectomy and ossiculoplasty, insertion of BAHA (bone anchored hearing aids), and paediatric otology secretary: 01904 725611
Mr Andrew Coatesworth Head and neck oncology, thyroid surgery, otology and research secretary: 01904 726598
Mr Alastair Mace Ear disease, hearing loss and balance. Sinus surgery, rhinoplasty and voice secretary: 01904 726562
Mr Mohamed Benamer General ENT, rhinology  
Mr Nasser Ayoubi General ENT, rhinology, voice  
Mr Mohamed Hammed General ENT  
Mr Assem Shayah General ENT, balance, voice  


Meet the team (Scarborough)

  Name Title  Special Interest 
Mr F Agada ENT Consultant  
Mr R Abdel-Sayed Staff Grade  
Dr T Lwin Consultant community paediatrician Paediatric hearing problems
Mrs K Iley Head of the Audiology Services  
Ms A. Elliott Head of the Speech and Language Services  
 Ms V Birch Principal Speech and Language therapist at Scarborough Hospital    


Patient Information Leaflets

You can access leaflets from the ENT UK website by following this link

Useful websites

Recommended Literature

Here you can find a link to a list of recomended literature.

GP Referral Guidelines (Scarborough)

GP Referral Guidelines

The ENT department provides elective and emergency services for ear, nose, and throat (ENT) surgery.


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Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.

Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.

Coronavirus (COVID-19)

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.  After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.  Only call 111 direct if you are advised to do so by the online service or you cannot go online.