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Our services

Pharmacy

The pharmacy departments at York and Scarborough Hospitals employ over 180 staff providing comprehensive services and support to patients, wards, clinics and departments within the Trust, as well as hospices and several community hospitals and units in the locality.

Working with other disciplines, the team is comprised of pharmacists, pharmacy technicians, pharmacy assistants and clerical staff who all play an essential role in service delivery.

The aim of the pharmacy service is to provide the right medicine to the right patient at the right time and to ensure the patient gets the best out of their medicines.

Please bring your medicines into hospital with you on admission. This will enable our pharmacy team to carry out a full review of your medicines during your stay.

If you have any questions about your medicines please inform a member of the ward staff that you would like to speak to a member of the pharmacy team about your medicines.

Services are provided at:

  • York Hospital
  • Scarborough Hospital

Location

York Hospital Pharmacy and Lloyds Pharmacy can both be found via the main entrance on the ground floor.

Scarborough Pharmacy Department can be found via the south entrance on the first floor.


Services

The services provided by the pharmacies at both York and Scarborough include:

  • Dispensing medicines for in-patient, out-patients and on discharge. The outpatient dispensing service at York is provided by our partner Lloyds Pharmacy.
  • Ward based Clinical pharmacy service – pharmacists and medicines management technicians and assistants – work as part of the multi-disciplinary team to ensure that patients get the best out of their medicines of their medicines by ensuring prescribing is safe, effective and economic. Several pharmacists attend consultant ward rounds to ensure the medical teams receive specialist pharmaceutical advice.
  • Procurement and distribution of medicines - these teams ensure that medicines are available and fit for use. They work closely with local and national agencies to ensure the Trust gets best value for its expenditure on medicines.
  • Clinical trials - a team of pharmacy staff co-ordinates a large number of studies in the Trust, ensuring trials are conducted and dispensed according to best practice.

Additional services at York Hospital only, include:

  • Aseptics - preparation of aseptic medicines for individual patients e.g. ready to administer injectables.  This includes chemotherapy, paediatric doses and clinical trial medicines.
  • Medicines Information - clinical practice is supported by our medicines information service, who have online access to the latest information to support clinicians with patient specific requests.  This team also maintains and develops the Trust formulary, prescribing guidelines and protocols.

Contact us

For general enquiries please contact:

  • York Hospital - 01904 725736
  • Lloyds Pharmacy based at York Hospital - 01904 721991
  • Scarborough Hospital - 01723 342448

Please bring your medicines into hospital with you on admission. This will enable our pharmacy team to carry out a full review of your medicines during your stay.

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Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.


Coronavirus (COVID-19)

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.  After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.  Only call 111 direct if you are advised to do so by the online service or you cannot go online.