York Hospital ED
Where to find us
The Emergency Department at York Hospital is situated on the ground floor, adjacent to the Intensive Care Unit. It has its own entrance and reception area. Click here for a hospital map.
The multi-storey car park is located opposite the department and is open 24 hours a day. Payment is via pay machines which take cash and card. You will only be charged for a maximum of four hours parking.
What to expect?
If your condition is not an emergency please do not come to the ED for treatment but seek advice from your own GP, NHS 111 or a pharmacist.
If you attend with an emergency condition you can expect to be seen by a triage nurse and treated within four hours of arrival. If you do not have an emergency condition you may be advised to seek help from your GP or another more appropriate source of care.
Arrival by Ambulance
If you arrive by ambulance you will be taken to the new ambulance handover area which has seven cubicles.
The opening of this new ambulance handover facility means patients, who are seriously ill, can be assessed and treated almost as soon as they arrive in the ED.
It will also ensure that patients can be treated with improved privacy and dignity and have access to emergency care at the earliest opportunity.
On arrival in the department please make your way to the front reception desk. Here we will take your personal details and details of your injury or illness, please let us know what medication you are taking.
Please be aware that we prioritise the treatment of our patients according to the seriousness of their condition so you may see people who arrived after you being treated before you.
Whilst you wait
There is a large waiting area and a seperate children's waiting area in the department.
The use of mobile phones and chargers are forbidden in the department. Please also refrain from taking photos or videos.
If you have been waiting for more than 30 minutes without being seen by a nurse or doctor please speak to the receptionist
Friends and Family Token
On arrival you will be given a green 'Friends and Family' token. On your way out please post this token in the box by the exit to let us know whether you would recommend our services to your friends and family.
To view how we are performing click here.
Emergency Department (A&E)
Tel: (01904) 726042
Switchboard: (01904) 631313.
Please note we are unable to give clinical advice over the telephone. If you require clinical advice please contact NHS 111.
Meet the Team
|Mr Mike Williams (FRCS, FCEM)||Clinical Director|
|Wendy Quinn||Directorate Manager|
|Jill Wilford||Lead Nurse|
|Lynda Smith||Operations Support Manager|
|Fiona Whalley||Directorate Secretary|
|Mr Mike Williams||Consultant|
|Dr Steve Crane||Consultant|
|Mr Mark Gibson||Consultant|
|Dr Lucy Glanfield||Consultant|
|Mr Gary Kitching||Consultant|
|Dr Jason Lee||Consultant|
|Lt.Col. Stephen Lord||Consultant|
|Dr Janine Vermeulen||Consultant|
|Dr Manish Gaur||Consultant|
On arrival in the department you will be given a token. Don't forget to post it in our token box on your way out to let us know whether you would recomend us to your friends and family.