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Becoming an NHS patient

Becoming an NHS patient at our Trust is a simple process. If you are suffering from pain and reduced mobility, your first step is speaking to your GP.

They will decide what treatment options there are for your condition, such as physiotherapy or lifestyle and dietary changes. They may refer you to an MSK (musculoskeletal) physiotherapy service who will work with you to help reduce your pain and improve your mobility.

However, if you require your surgery, your GP or MSK practitioner will refer you to our service and we will ensure you see an appropriate consultant.

You can choose to see a consultant in a clinic nearest to your home or where the shortest wait for an appointment may be. Your GP will have access to this information.

Once you have been seen outpatients, and you and your consultant have agreed that surgery is the best treatment option for your condition, you will be added to the waiting list for surgery.

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While contagious viruses are active year-round, winter is a prime time for norovirus, colds, influenza (flu), and other respiratory illnesses.


These infections are highly contagious, so we urge people to stay away unless their visit is absolutely essential to help reduce the spread of infection within our hospitals.

Hospitals are full of sick people, many of them frail and elderly, so bringing germs into a hospital is the worst thing you can do.  We have an active programme of infection prevention but we can’t spot visitors who really shouldn’t be here.  Please stay at home if you’re unwell to help aid the wellbeing and recovery of our patients.