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Call 4 Concern

Call 4 ConcernĀ© (C4C) is a patient safety initiative enabling adult patients, relatives and carers, to make a direct referral to the Critical Care Outreach Team (CCOT).

Information for carers of people in hospital

This leaflet provides tips on how to work with hospital staff to ensure your relative/friend has the best possible care in hospital. It also lists support available from local carers organisations.

Your Experience Matters

How to say thank you, make a comment, get an answer to a concern or make a formal complaint

Your Experiences Matter Easy Read

What to do if you are not happy with what has happened during your visit to hospital.

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Norovirus is highly infectious and can spread easily

Please do not visit our hospitals if you or a member of your household has had nausea, diarrhoea, or vomiting within the last 48 hours. This is to prevent the spread of norovirus in our hospitals.

See more information on norovirus.