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Your visit

Overseas Visitors

Information for overseas visitors seeking treatment at hospital.

  • Are you visiting the United Kingdom?
  • Have you been living outside the UK for more than three months?
  • Did you know that you may have to pay for hospital treatment whilst you are here?

The National Health Service (NHS) provides free hospital treatment for people who live in the United Kingdom.  If you are an Overseas Visitor and have been resident in the UK for the last 12 months, you will need to bring your passport and documentation as proof of eligibility for free treatment.  Suitable documents include payslips, benefit letters and college attendance letters.

If you are a visitor and not a UK resident you will need to pay before any treatment is given (this excludes the emergency department).

For more information please contact:

Overseas Visitors Office
York Hospital
Finance Department
2nd Floor Admin Block
York 
YO31 8HE
Tel: 01904 725627
Email: overseasvisitoroffice@york.nhs.uk 
Overseas Visitors Office
Scarborough General Hospital
Finance Department
Woodlands House
Woodlands Drive
Scarborough 
YO12 6QL
Tel: 01723 385008
Email: overseasvisitoroffice@york.nhs.uk

To download a copy of our information leaflet click below.

For further information please see the Department of Health’s website

Please note, your information may be shared with government agencies such as the Home Office and the Department of Health and Social Care.

Are you visiting the United Kingdom?

Have you been living outside the UK?

Did you know that you may have to pay for your hospital treatment?

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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.


Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time https://bit.ly/39ANleP


Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.


Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.