Skip to content

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here. Hide this message

You are here: Home > Coming into hospital > Patient information leaflets > Patient Experience

Coming into hospital

For more information on Patient Experience click here

Call 4 Concern

Call 4 Concern© (C4C) is a patient safety initiative enabling adult patients, relatives and carers, to make a direct referral to the Critical Care Outreach Team (CCOT).

Your Experience Matters

How to say thank you, make a comment, get an answer to a concern or make a formal complaint

Your Experience Matters - Easy Read

What to do if you are not happy with what has happened during your visit to hospital.

Looking down a long bright hospital corridor with treatment rooms on the left and windows on the right. At the bottom of the corridor is one member of staff in a blue nursing uniform

Our Hospitals

Chinese Poland

View all languages >

Staff Benefits Hull York Medical School Y&S Hospitals Charity

Providing care together in York, Scarborough, Bridlington, Malton, Whitby, Selby and Easingwold communities

© 2025 York and Scarborough Teaching Hospitals NHS Foundation Trust | Accessibility | Site map | Cookies policy

Website by See Green

York and Scarborough Teaching Hospitals NHS Foundation Trust is registered, and therefore licensed to provide services, by the Care Quality Commission (Provider ID: 1-114394658). For more information, visit www.cqc.org.uk

Getting help with travel costs

Did you know you may be able to get help with public transport travel costs to your hospital appointments?
Speak to a member of staff or visit the travel page for more information.