Coming into hospital

For more information on Patient Experience click here

Call 4 Concern

Call 4 Concern© (C4C) is a patient safety initiative enabling adult patients, relatives and carers, to make a direct referral to the Critical Care Outreach Team (CCOT).

Your Experience Matters

How to say thank you, make a comment, get an answer to a concern or make a formal complaint

Your Experience Matters - Easy Read

What to do if you are not happy with what has happened during your visit to hospital.

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Your Visit

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Providing care together in York, Scarborough, Bridlington, Malton, Whitby, Selby and Easingwold communities

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York and Scarborough Teaching Hospitals NHS Foundation Trust is registered, and therefore licensed to provide services, by the Care Quality Commission (Provider ID: 1-114394658). For more information, visit www.cqc.org.uk

Update for visitors

Visiting restrictions are in place at our hospitals to stop the spread of norovirus. These restrictions will be in place until further notice.

The following wards are closed to visitors:

York Hospital: Ward 29 and Ward 37.

There are four exceptions only to the restrictions. These are:

For patients who are receiving end of life care
Paediatric patients (babies and children)
Maternity care
The family carers of those with dementia

We understand these restrictions can be difficult when a loved one is unwell. The restrictions will be reviewed daily and lifted as soon as it is safe. Thank you for your understanding as we try to reduce the spread of norovirus in our hospitals.