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You are here: Home > Coming into hospital > Patient information leaflets > Patient Experience

Coming into hospital

For more information on Patient Experience click here

Call 4 Concern

Call 4 Concern© (C4C) is a patient safety initiative enabling adult patients, relatives and carers, to make a direct referral to the Critical Care Outreach Team (CCOT).

Your Experience Matters

How to say thank you, make a comment, get an answer to a concern or make a formal complaint

Your Experience Matters - Easy Read

What to do if you are not happy with what has happened during your visit to hospital.

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Your Visit

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Staff Benefits Hull York Medical School Y&S Hospitals Charity

Providing care together in York, Scarborough, Bridlington, Malton, Whitby, Selby and Easingwold communities

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York and Scarborough Teaching Hospitals NHS Foundation Trust is registered, and therefore licensed to provide services, by the Care Quality Commission (Provider ID: 1-114394658). For more information, visit www.cqc.org.uk

Traffic in York

Maintenance work is taking place on Haxby Road in York until Thursday 3 July 2025. Temporary traffic lights are in place, and an increase in traffic is expected.

If you're attending York Hospital, please plan ahead and set off in plenty of time.