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Contact us

PALS online form

Please be factual in your feedback. It is helpful if you provide us with specific information if you know it, such as names of staff involved and where the incident happened.

If you are contacting us on behalf of someone else, we will need their permission for you to act on their behalf. We can do this over the telephone or by speaking to them in person.

Patient details:


First name:*

Last name:*

Postal address including postcode:*

Contact number:

Email address:

Date of birth:

NHS number (if known):

Your details (if you are not the patient):


First name:

Last name:

Postal address including postcode:

Contact number:

Email address:

What relationship are you to the patient?






Which site did the issue take place:*

Which ward did the issue take place:

Date the issue took place:*

Please summarise the issue that has led you to contact PALS:*

Any additional information:

What would you like to happen as a result of you contacting PALS? Please note that if we do not think that we can achieve what you want, we will let you know.



Change in procedure

Prevent others having a similar experience

Other (please specify below)


The information I have provided is accurate to the best of my knowledge.*

Email 2*:

* required fields

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Coronavirus - useful information

The latest health information about Coronavirus can be found at  Information about our local services can be found on this website here.

From Monday 15 June 2020, visitors and outpatients coming into our hospitals will be asked to wear a face covering at all times, to help us reduce the spread of Covid-19.  A face covering can be as simple as a scarf or bandana that ties behind the head.  It should cover your mouth and nose while allowing you to breathe comfortably.  For more information click here.

Face covering