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Cookies

Cookies policy

The York Hospitals NHS Trust website uses cookies to optimise users’ experience on the site. A cookie is a small text file containing a string of characters that is sent to your computer when you visit a website. They are used to improve the performance of the website and the services you receive. For example, cookies may be used to:

  • enable the site to recognise your device so you do not need to give the same information repeatedly
  • recognise when you have already given a username and password so that you do not need to do so for every subsequent web page you visit
  • measure how many people are using the services we provide, so we can make them easier and faster to use
  • analyse data, anonymously, so that we can improve our site to according to users’ needs and preferences

The cookies used by The York NHS Hospital Trust website do not contain any of your personal information and they can’t be used to identify you personally. Many cookies are automatically deleted after you finish using the website. You can choose to reset your browser to refuse all cookies or to indicate when a cookie is being sent if you wish. However, it is important to be aware that some website features or services may not function properly without cookies.

If you continue without changing your settings, we will accept your consent to receive these cookies from the York NHS Hospital Trust website. However, if you wish to change your privacy settings at any time, instructions and guidance on how to remove cookies from your device, or how to block individual cookies from being received, can be found at www.aboutcookies.org.


Types of cookies

Below are details of cookies you may encounter while visiting the York NHS Hospital Trust website, including what information is being held, how long you can expect it to be stored, and how your experience of our website will change if you block individual cookies from being sent to your device.

To manage your browser setting to remove or control cookies, click here.

Session cookie

  • Name: PHPSESSID
  • Lifespan: Session
  • Purpose: This cookie is set to ensure the user does not have any disruption to their user experience while accessing www.york.nhs.uk, www.yorkhospitals.nhs.uk. This cookie holds no personal information, it helps us provide our users with an uninterrupted journey through the website.
  • Domain: www.york.nhs.uk, www.yorkhospitals.nhs.uk

Google Analytics

  • Names: _utma, _utmb, _utam, _utmc, _utmz
  • Lifespan: Up to six months
  • Purpose: York NHS Hospital Trust uses Google Analytics, a third party website analytics service, to evaluate which pages people visit, which parts of the site are most popular, which internet browsers and interactive tools are being used. This data helps us to understand visitor requirements more fully so that we can develop the site according to user needs and preferences. The information gathered is not shared with any other third party. For more information, read Google’s privacy policy or click here to download the ‘Opt-out Browser Add-on tool
  • Domains: www.york.nhs.uk, www.yorkhospitals.nhs.uk, google.com
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Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.


Coronavirus (COVID-19)

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.  After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.  Only call 111 direct if you are advised to do so by the online service or you cannot go online.