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Our services

Bereavement Services

Welcome to the York Teaching Hospital NHS Foundation Trust Bereavement Services team

We’re sorry that it is necessary for you to deal with the arrangements following your recent bereavement.  We hope these pages provide some practical help and advice during the early days of your bereavement.

Please note from 25 March 2020, we kindly ask that relatives do not attend the Bereavement Suite until they have spoken to a member of the Bereavement Team, due to increased COVID-19 precautions. The Bereavement Team can be contacted on 01904 721138. Thank you for your assistance.


Useful contacts

Department of Work and Pensions (DWP)

SF200 & BBI Forms

www.gov.uk

then type in search engine - 'SF200' or 'BB1'

UK Funerals

www.uk- funerals.co.uk

Probate and Wills

www.gov.uk

then type in search engine - 'Probate' or 'Wills'

Registering a Death

www.gov.uk

York Bereavement Office  

01904 725 445

Scarborough Bereavement Office           

01723 385 178

York Mortuary

01904 726 803

Scarborough Mortuary

01723 342 213

York Register Office           

01904 654477

Scarborough Register Office

01609 535360

DWP  

(pensions, reporting a death, bereavement benefit)

0800 731 0469

PALS

www.yorkhospitals.co.uk

01904 726262 or email pals@york.nhs.uk


Feedback

We appreciate this is a difficult time for you, but hearing about your views and experiences with Bereavement Services is very important to us as it allows us to continue to improve and provide the best service we possibly can.  You can do this by emailing us, phoning our office or speaking to a member of the team directly. 

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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.


Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time https://bit.ly/39ANleP


Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.


Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.