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Our services

Cancer Care Centre at York Hospital

The Cancer Care Centre opened in 1998 with funds raised from an appeal by York Against Cancer and the York Press.The Centre provides information, support, complementary therapies and a listening ear for patients with cancer and their families.The Centre is located within The York Hospital and be accessed at Junction 5 from inside the hospital.  The main entrance to the Centre is opposite the new multistorey car park and is in between the Children's Centre and Magnolia Centre. Claire, Michelle and Julie are the Information Support Officers and they will be here to welcome you to the Centre and help in any way they can.

Click here for more information.

Opening hours

Monday to Friday 9.00am to 4.30pm.


What does the Cancer Care Centre at York Hospital offer?

Information Service

We offer a wide range of up-to-date information resources covering most aspects of dealing with a diagnosis and living with and beyond cancer.  Drop-in to browse the information room or call us if there is something you would like us to send you or a family member.

Complementary Therapies

Our qualified, experienced Therapists offer aromatherapy, massage, reflexology, Indian head massage and reiki sessions for patients. To find out more call us or contact your Clinical Specialist Nurse or Consultant for a referral.

The Cancer Psychology Service

The Cancer Psychology team offer psychological and emotional support for patients and families.  Ask for further information or talk to a member of your healthcare team for a referral to the Psychology team. For more informaiton click here

Benefits Advice and Welfare Support

An experienced benefits advisor from the City of York Council joins us for two weekly sessions to allow you to discuss your individual welfare support needs.  Call us or drop in to make an appointment.  Sessions are held on Tuesday's and Thursday's.

Hair Loss Support

The Centre provides hair-loss support for patients undergoing treatment for cancer.  We offer an extensive range of hats and scarves to suit most tastes. Centre staff are happy to help you choose a style that is easy and comfortable to wear in a style and colour that suits you.  No appointment is necessary to choose headwear.

We are able to offer head shaving, wig fitting and wig trimming*, but you must make an appointment for that. Call us to book an appointment.

*this is for patients currently undergoing cancer treatments.  Please note, we do not provide wigs.

Local Support Groups

The Centre is host to a number of local support groups.  They may help you and your family cope with an initial cancer diagnosis and treatment. They may also be a source of support throughout your personal journey. Contact us for details of forthcoming meetings.  We also hold details of national support groups, self-help groups and helplines.

‘Look Good….Feel Better’ Pamper Therapy

Attending a ‘Look Good…Feel Better’ session can help cancer patients in a practical and positive way.  We host the skincare and make-up workshops to help combat the visible side-effects of cancer treatment which, in turn, may boost your confidence.  To book a place call or drop-in to the Centre.  Visit www.lgfb.co.uk to find out more.

Creative Corner

Take your mind off everything by immersing yourself for a little while in some creativity with our resident artist.  There's something for everyone and creativity really does help you to switch off.  You may discover a hidden talent or just enjoy a little time doing something completely different. Sessions are held on Tuesday afternoons.

Health and Wellbeing

Please find more information by clicking here.

Opening hours:

9.00am - 4.30pm

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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.


Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time https://bit.ly/39ANleP


Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.


Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.