Referral
Patients can be referred to the service by any healthcare professional. This could be your specialist nurse, GP, or consultant.
This service does not accept self-referrals.
There is a waiting list for this service. Referrals are reviewed and prioritised based on clinical need. This is not a rapid response service, so waiting times can vary depending on the urgency and priority of each referral.
Inpatient service
Our inpatient therapists see patients staying in hospital who are under the care of a neurological consultant and need physiotherapy or occupational therapy. As an acute hospital service, the team assesses patients and provides treatment to help with movement, strength, stretching, thinking skills and everyday activities.
The team also works with patients and their families to plan the best and safest way to leave hospital. Where possible, we follow a 'Home First approach', supporting people to return home rather than moving to another care setting. If someone needs further rehabilitation before going home, the team may help arrange a transfer to a suitable rehabilitation unit.
Outpatient service
Our outpatient therapists work with patients to understand how their neurological condition affects them and what they would like to achieve. Together, they agree goals and a treatment plan tailored to the patient’s needs.
Appointments can be provided face-to-face in clinic, by telephone or by video. Where appropriate, patients may also be seen in their own home or in a community setting, although home and community visits are currently limited to the York area.
The team works with other health and care services when needed and can direct patients and their carers to other sources of support. Once an agreed course of treatment is completed, patients are discharged from the service with advice and guidance to help them manage their condition independently.