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Coronavirus useful information

Coronavirus health information

Please use the NHS website for general health information about Coronavirus and when to seek medical help.

Do not leave your home if you have either:

  • a high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home and book a Covid-19 test online.

If you're unsure, use the 111 online coronavirus service to find out what to do.


Guidance for all patients and visitors

If you are visiting one of our hospitals or clinics for an appointment, please come alone. Only bring someone to accompany you if absolutely necessary.

Please remember, you will need to wear a face covering when visiting the hospital.

If you are double vaccinated but someone in your household is COVID positive, you are asked to rearrange your outpatient appointment. You can do this by calling the number on your appointment letter or by calling our contact centre 01904 726400. The team will be able to advise you on the best course of action based on your referral, diagnosis and treatment.

If someone in your household has tested positive for COVID and you are partially vaccinated or unvaccinated, you must continue to self-isolate in line with Government advice. Please contact us to reschedule your appointment. If possible, we will try to offer you a virtual appointment instead, if suitable to do so.

Omicron

If you have travelled from Southern Africa (any country now on the red list) or Angola, Zambia, Malawi, Mozambique and Egypt since 1 November 2021 or you have been a contact of confirmed omicron case in the last 14 days, you are asked to rearrange your outpatient appointment. You can do this by calling the number on your appointment letter or by calling our contact centre 01904 726400. The team will be able to advise you on the best course of action based on your referral, diagnosis and treatment.

Watch our short video below about what you can expect when coming to our hospitals for your appointment during this time:


Hospital visiting

To minimise infection and keep our patients and staff safe at this time, visiting inpatients on our wards has changed.

Visiting in Maternity

Please click here to view all information about service changes in maternity.


Face coverings

Visitors and outpatients coming into our hospitals will be asked to wear a face covering at all times.  It is essential that you wash your hands or use hand sanitiser before putting it on, after taking it off and after use.  Avoid touching your eyes, nose, or mouth at all times and store used face coverings in a plastic bag until you have an opportunity to wash them.


Coronavirus latest figures

Last updated 30/11/2021

Total number tested positive to date

3,756

Confirmed and suspected COVID-19 patients currently inpatient Trust-wide

48

COVID-19 patients discharged (to date) to their usual place of residence or no longer being treated as COVID-19

2,975

COVID-19 patients currently in ICU

3


Clinical service information

A number of our clinical services have produced Covid-19 specific advice for their patients.

  • Audiology services

Audiology services offer a postal service for batteries and or tubing replacements, contact the team for replacements to have them posted to you.

  • Bereavement services

The latest information about coming to the bereavement suite and collecting belongings of a loved one during coronavirus.

  • Haematology and Oncology services

There are service changes to the Haematology and Oncology services at Scarborough and York Hospital.

  • Learning disability services

Information about our learning disability services during coronavirus.

  • Maternity services

If you are due to have a baby, please visit our coronavirus maternity webpage for up to date information about maternity services at this time.

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York Emergency Department (A&E)

The current entrance to the Emergency Department (A&E) is closed and a new entrance at the south of the building is in operation.

Arrive at Entrance 1, the main entrance to York Hospital signposted from Wigginton Road, and park in the multi-storey car park.  A new pedestrian exit has been created at the end of the car park. Follow the green line on the floor to the emergency department. Please see our website news for more information about arrivals to A&E.