Your Experience Matters
How to say thank you, make a comment, get an answer to a concern or make a formal complaint
Coming into hospital
How to say thank you, make a comment, get an answer to a concern or make a formal complaint
What to do if you are not happy with what has happened during your visit to hospital.
Hospital phone line disruption
We are currently experiencing technical difficulties with our hospital phone lines, which means they are temporarily unavailable. We apologise for any inconvenience this may cause and thank you for your patience while we work to resolve the issue.
If you have an upcoming appointment, you can find helpful information about your visit, including how to get here and what to bring, on our website: www.yorkhospitals.nhs.uk/outpatients.
If you need to cancel an appointment, you can do so using the online cancellation form, which is also available on our outpatients webpage.