York and Scarborough Teaching Hospitals NHS Foundation Trust

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Coming into hospital

For more information on Patient Experience click here

Your Experience Matters

How to say thank you, make a comment, get an answer to a concern or make a formal complaint

Your Experience Matters - Easy Read

What to do if you are not happy with what has happened during your visit to hospital.

Getting here

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Providing care together in York, Scarborough, Bridlington, Malton, Whitby, Selby and Easingwold communities

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York and Scarborough Teaching Hospitals NHS Foundation Trust is registered, and therefore licensed to provide services, by the Care Quality Commission (Provider ID: 1-114394658). For more information, visit www.cqc.org.uk

Need to change or cancel your appointment?

You don’t always need to call us.

Cancel your appointment online: Use our quick online form: Cancel your appointment.
Change your appointment (with more than 5 days’ notice): Visit our Changing your appointment page for department-specific email addresses and direct telephone numbers.

If your appointment is within the next 5 days, please call the relevant department directly so we can help you as quickly as possible.