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Your visit

Patient information leaflets

General Information

Accessible Parking at York Hospital

Car parking concessions at York Hospital

Guidance for visitors

About the Consent Form

Agreeing to clinical photography or video recording

Confidentiality information for patients

Collecting a urine sample

Collecting your 24 hour urine sample

Collecting a stool sample

Preparing for a blood test

John's Campaign
Information on the right of people with dementia to be supported by their carers in hospital

Learning Disability Liaison Nurse Service

Patient Transport Service

Planning your discharge or transfer from hospital

Pressure ulcers, prevention and treatment

Preventing blood Clots (VTE) when you are in hospital

Preventing blood Clots (VTE) when you have had a lower limb injury

Reduce your risk of falling in hospital

Refusal of blood components and blood products

Spiritual Care and Chaplaincy

Information for Overseas Visitors about Hospital Treatment and Paying for Care

Why have we closed the ward with diarrhoea and vomiting

Drug or alcohol problem?
If you drink excessively or use drugs, being in hospital can be difficult. These leaflets explain what support is available during your stay and after you go home.

What happens when you are referred by your GP to see a specialist?
This leaflet describes what you can expect to happen when your GP refers you to see a specialist or consultant, at a hospital or a community health centre. Published by NHS England.

Safeguarding Adults from Abuse

This leaflet explains what you can do if you are being abused or if you are concerned that another adult is at risk of being abused, neglected or seriously harmed.

Surgical Assessment Unit at York Hospital
The Emergency Department (ED) and GPs refer patients to this unit to have an urgent specialist surgical opinion on their condition. The team at the unit can quickly assess and investigate their condition. A decision is then made on whether they need to be admitted to hospital or can safely be discharged home, perhaps with further follow-up.

Your Experiences Matter
Easy Read version of Your Experiences Matter
How to say thank you, make a comment, get an answer to a concern or make a formal complaint

Video Consultation - Information for patients, friends and relatives

Preparing for Surgery

Department specific Leaflets

If you have any queries or comments about this section of the website, please contact our patient experience team


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Blood taking, York Hospital

Due to COVID-19, from Monday 6 April the Phlebotomy service at York Hospital outpatient department will be closed until further notice.

We will continue to offer a blood taking services for patients who have urgent bloods requests only, at the nearby Nuffield Hospital. The urgency will have been identified during your medical appointment. Please access the Nuffield Hospital via the main reception and from there you will be directed to Phlebotomy. Please take a seat and wait to be called.

Patients who have routine blood test for yearly check-ups should not attend. Instead, please contact your GP to request an appointment at the GP surgery for your bloods to be taken.

Maternity services

If you are due to have a baby, please visit our website for up to date information about maternity services at this time

Haematology and Oncology services

With effect from Monday 6 April there will be temporary changes to the Haematology and Oncology services at Scarborough and York Hospital.  These decision have been made on the grounds of patient safety in the current coronavirus pandemic.  Find out more here.

Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.

Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.