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Andrology
at York Hospitals

Andrology

ANNOUNCEMENT: Despite easing of restrictions from Monday 19th July, both staff and visitors will still be required to wear masks/face coverings when entering any of our healthcare settings.  Two metre social distancing will also continue to apply.


The Andrology Laboratory Service is part of the Non-Gynae Cytology Department within Laboratory Medicine at York Hospital. It is where samples are processed for fertility and post vasectomy analysis.

This service is for patients from the York and Scarborough area only (Including Bridlington). You must have a request form from your GP before you book your appointment.


There are a high volume of patients requiring testing at this current time. If we are fully booked, it means we have no further availability to process your sample. Please keep checking the booking site for appointments. We are sorry for the inconvenience.


If you need to CANCEL your booking for any reason, please follow this link. The system will email you on the address you provided at the point of booking. You will be required to click a further confirmation link before the appointment is cancelled. If in doubt, please call or email the laboratory on 01904 726258 or yhs-tr.andrology@nhs.net.


It is essential to book a date and time for your test, whether you decide to deliver a sample produced at home or to use the sample production room onsite. Please take care to choose the booking that suits your situation and which analysis is required (Information about each test can be found in the definitions/terminology section)

Opening Hours. Monday - Friday (excluding bank holidays) - 08:30-17:00

Please note appointment times are only available between the hours of 08:45 and 14:45 Monday - Friday (excluding Bank Holidays)

Please see the booking appointments page for current appointment availability.

This laboratory is accredited by UKAS to ISO:15189.

PLEASE NOTE: There have been changes to the way in which we book in and accept samples due to COVID-19. Please read the new information sheets thoroughly. These can be found in the information sheets tab here. Changes are listed in brief below.


PLEASE READ

COVID-19 related alterations

  • Face masks/coverings are compulsory for entering the hospital. In York, there are designated "Entrance" and "Exit" doors with hand gel situated at both. Please use these when entering and leaving the hospital.
  • All patients who have booked an appointment for York MUST wait outside the hospital entrance and call the laboratory on 01904 726258 prior to your appointment time. This is so we can run through the additional questions required and minimise patient contact.
  • Room bookings will be subject to availability .
  • If you are feeling unwell/have felt unwell in the last 10 days, or a family member has felt unwell in the last 14 days, we ask that you re-arrange your appointment. Appointments can be cancelled using the cancellation tab or by calling the laboratory.
  • Please attend your appointment alone unless a chaperone is absolutely necessary.

For website accessibility, please use the orange tab in the bottom right corner. Voice over, large text, magnification and screen colour change are all available.

To change the language of the website, please go to the grey box at the bottom of the page or the orange tab in the bottom right corner. A limited selection of languages are available.

For any other accessibility enquiries, please don't hesitate to email us on yhs-tr.andrology@nhs.net or call on 01904 726258

 

Your questions answered...

Q: Frequently Asked Questions (FAQs) - Patients

Why does everything say "Fully booked" or "Not yet available"?

We release appointments on a 2-week rolling basis. This means that at midnight, the date 2 weeks in the future will open up. This is to ensure all patients are given a fair chance at booking a time slot. If all dates within the next 2-week time period state fully booked, this means we cannot fit any more patients in. We are sorry for the inconvenience, however we have had a large backlog of patients which accumulated over the lockdown period and minimal staffing. Dates that are blank are either within the next two days or are on a weekend. Both are unavailable to book.

Can I rearrange/cancel my booking

Yes, the page to do so is found here (Cancel Booking). Cancellations can be done online up 3 days before your appointment. After this time you will need to contact the laboratory on 01904 726258 where a member of staff can help you.

What if I turn up early or late for my booking?

Your sample will be rejected if it exceeds its hour as other specimens may be being dealt with/ are expected. Please call the lab on 01904 726258 if you think you may be early or late and we will try our best to accommodate you where possible.

What if I don't make a booking?

Any specimens without bookings will be rejected. If you are having difficulties booking a slot, please call the lab on 01904 726258 who will be happy to accommodate where possible.

What if I fail to turn up?

We urge you not to do this, though we understand it may be inevitable sometimes. If you cannot attend at short notice for any reason, please call the lab on 01904 726258. We are a busy laboratory with minimal staff and Andrology is not our sole investigation.

All other definitions/terminology seen on your information sheet/request form can be found here. (Definitions/Terminology)

Q: Frequently Asked Questions (FAQs) - Clinicans/GP

How do I check I am giving my patient the correct pot and information sheet?

Toxicity tested pots have an additional white label on them. A visual example of these are found here.

These pots were previously sent out with an information sheet.  You should ensure that all old information sheets are disposed of and a new, up to date information sheet is printed.  Information is reviewed regularly and the latest copy can be found here.

Where do we get the request forms from?

An ICE request form can be generated through the ICE system. Currently, we still require a printed copy to be given to the patient. 

Purple topped Histology/Cytology or a Post Vasectomy forms can also be filled out. Examples of all 3 can be found on the Request Forms tab.

How can we order toxicity tested pots?

You can either call the laboratory on 01904 726258 or email yhs-tr.andrology@nhs.net.

Where can we find information sheets?

A link to the information sheets can be found in the Information Sheets tab at the top of each website page. They can also be found on the ICE system and on the trust web page.

A receptionist at an information stand reading some paperwork

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We are taking every precaution to keep those most vulnerable safe and prevent the spread of COVID-19.

For all guidance and updates, visit our Coronavirus information page.