Can I rearrange/cancel my booking
Yes, the page to do so is found here (Cancel Booking). Cancellations can be done online up 3 days before your appointment. After this time you will need to contact the laboratory on 01904 726258 where a member of staff can help you.
What if I turn up early or late for my booking?
Your sample may be rejected if it exceeds its hour as other specimens may be being dealt with/or are expected. Please call the lab on 01904 726258 if you think you may be early or late and we will try our best to accommodate you where possible.
What if I don't make a booking?
Any specimens without bookings will be rejected. If you are having difficulties booking a slot, please call the lab on 01904 726258 who will be happy to accommodate where possible.
What if I fail to turn up?
We urge you not to do this where possible. If you cannot attend at short notice for any reason, please call the lab on 01904 726258. We are a busy laboratory with minimal staff and Andrology is not our sole investigation.
All other definitions/terminology seen on your information sheet/request form can be found here. (Definitions/Terminology)