Andrology
at York Hospitals

Where to find us

PLEASE NOTE: There are "Entrance" and "Exit" specific doors at York main entrance with hand gel at each.

Patients both dropping off and producing samples in York must wait outside the hospital entrance and call the laboratory on 01904 726258 prior to your appointment time. This is so we can run through the additional questions required, minimise patient contact and talk through any diversions which may be in place within the hospital.

The Andrology service is located within Cytology in Laboratory Medicine. You will need to report to Laboratory Medicine Specimen Reception at York Hospital. (If you wish to drop off a Post Vasectomy specimen at Scarborough Hospital, please see the information sheet for directions)

Enter the hospital through the main entrance, turn immediately right, continue to the end of the corridor and then turn right again. You'll see specimen reception on your left.

Speak to the members of staff in the hatch who will call one of the Cytology staff members.

How to find us

Parking at York Hospital

Please note, parking is done so at your own risk.

There are 4, 20 minute drop off points situated outside the main entrance. If these are not available, or you have a facility appointment, there is a multi-storey car park situated on site. The multi-storey car park has up to 15 minutes free parking. Please note, we do not reimburse any parking fees which may be acquired beyond this.

Disabled parking spaces are available immediately outside the main entrance. These are for disabled badge holders only. Parking within the multi-storey is free of charge to those with a disabled parking badge.

If you experience parking difficulties when dropping off a sample, please ring the lab on 01904 726258.

Your questions answered...

Q: Frequently Asked Questions (FAQs) - Patients

Why does everything say "Fully booked" or "Not yet available"?

We release appointments on a 2-week rolling basis. This means that at midnight, the date 2 weeks in the future will open up. This is to ensure all patients are given a fair chance at booking a time slot. If all dates within the next 2-week time period state fully booked, this means we cannot fit any more patients in. We are sorry for the inconvenience, however we have had a large backlog of patients which accumulated over the lockdown period and minimal staffing. Dates that are blank are either within the next two days or are on a weekend. Both are unavailable to book.

Can I rearrange/cancel my booking

Yes, the page to do so is found here (Cancel Booking). Cancellations can be done online up 3 days before your appointment. After this time you will need to contact the laboratory on 01904 726258 where a member of staff can help you.

What if I turn up early or late for my booking?

Your sample will be rejected if it exceeds its hour as other specimens may be being dealt with/ are expected. Please call the lab on 01904 726258 if you think you may be early or late and we will try our best to accommodate you where possible.

What if I don't make a booking?

Any specimens without bookings will be rejected. If you are having difficulties booking a slot, please call the lab on 01904 726258 who will be happy to accommodate where possible.

What if I fail to turn up?

We urge you not to do this, though we understand it may be inevitable sometimes. If you cannot attend at short notice for any reason, please call the lab on 01904 726258. We are a busy laboratory with minimal staff and Andrology is not our sole investigation.

How do I get my results?

Your results will be sent to your requesting clinician/GP within 7-10 working days. Unfortunately, it is outside our scope of practice to give results to patients. If there are any issues obtaining your results, please get your clinician/GP to contact us on 01904 726258 or yhs-tr.andrology@nhs.net.

How do I get to the accessibility options on the webpage?

Please be aware, accessibility is no longer supported by Internet Explorer. If there are any difficulties, please call the laboratory who will attempt to talk you through how to find the accessibility.

Click on the orange symbol with a person in the centre - bottom right corner.

Computer browser - a black "Reach Deck" banner will appear at the top of the page with multiple icons. Language icon is the google translation symbol and should be the 4th icon from the left.

Phone browser - a black banner will appear at the bottom of the page with 3 icons. Language icon is the middle cog icon.

All other definitions/terminology seen on your information sheet/request form can be found here. (Definitions/Terminology)

Q: Frequently Asked Questions (FAQs) - Clinicans/GP

How do I check I am giving my patient the correct pot and information sheet?

Toxicity tested pots have an additional white label on them. A visual example of these are found here.

These pots were previously sent out with an information sheet. You should ensure that all old information sheets are disposed of and a new, up to date information sheet is printed. Information is reviewed regularly and the latest copy can be found here.

Where do we get the request forms from?

An ICE request form can be generated through the ICE system. Currently, we still require a printed copy to be given to the patient.

Purple topped Histology/Cytology or a Post Vasectomy forms can also be filled out. Examples of all 3 can be found on the Request Forms tab.

How can we order toxicity tested pots?

You can either call the laboratory on 01904 726258 or email yhs-tr.andrology@nhs.net.

Where can we find information sheets?

A link to the information sheets can be found in the Information Sheets tab at the top of each website page. They can also be found on the ICE system and on the trust web page.

How can my patients get to the accessibility options on the webpage?