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Our hospitals

Accessible Parking at York Hospital

We hope that this information helps you plan your visit to York Hospital.  

Blue Badge Holders

York Teaching Hospital has over 50 Blue Badge car parking spaces for patients and visitors. The majority of these spaces can be found in front of the main hospital entrance. You reach these spaces via the main entrance on Wigginton Road.

The Blue Badge car park has a car parking and security officer on duty between 8am and 4pm, Monday to Friday. They will be happy to assist you or help you to find a space.  

To avoid congestion and keep a clear route for ambulances and patient transport vehicles, there is no waiting allowed at the entrance to the Blue Badge car park. If all of the spaces in this area are taken then the car parking and security officer may direct you to the Multi-Storey Car Park (the MSCP).

Blue Badge holders can park for free in the MSCP.  It is about 20 metres from the Blue Badge car park.

If your vehicle is higher than the MSCP height limit of 2.1 metres (approximately 6 foot 8 inches), or you are not able to use the MSCP for any other reason, please speak to the car parking and security officer who will be able to help you.


 

Parking in the Multi Storey Car Park

  • When you get to the entrance barrier to the car park press the button for a ticket.  When you have taken your ticket the barrier will raise.  
  • If you need help to enter the MSCP, press the assistance buzzer next to the ticket dispenser.  You will be able to talk with the operator who will be able to help you.
  • As a Blue Badge holder you may park in any space.
  • The MSCP has a lift that goes to each floor with access for wheelchairs. Wheelchairs are available in the MSCP on the ground floor next to the pay stations and the first floor next to the pedestrian entrance/exit doors.
  • Please take your ticket and blue badge to the main hospital reception desk to be validated. This will allow you to exit the multi-storey car park without payment.
  • When you reach the MSCP exit barrier put your ticket into the machine. The barrier will raise and let you out.

 Parking in the MSCP if you need side access to your vehicle

  • If your vehicle has been specially adapted at the side, or you need side-access for your wheelchair, you may need to park over two bays.
  • If you do this, please display your Blue Badge to avoid a parking charge notice.
  • Please tell the car park office that you have parked across two bays and where you have parked. The car park office is on the ground floor of the MSCP. Your car and Blue Badge will be checked by the car parking and security officer.
  • Before returning to your car, please take your ticket to the car park office to get it validated.  If the office is closed, there will be information in the officer window that tells you what to do out of hours.  

Help us to help you

  • Please respect our car parking and security officers – they are here to help make everyone’s hospital visit as easy and safe as possible.
  • Please don’t be offended if you are asked to show your Blue Badge Permit. This helps make sure that the Blue Badge system is not abused and the service is available for those who genuinely need it. 
  • Please note that some security staff are now equipped with bodycams which will be activated for video and audio recording in the event of security incident.
  • If you have particular access needs you may want to talk these through with your clinician. 
  • If you come to hospital with a carer or relative, could they drop you off at the main entrance before parking in the Multi Storey Car Park? This will help us to keep Blue Badge spaces free for patients who may need them the most.
  • Please don’t park on double yellow lines or hatched areas. We have to keep clear access for emergency vehicles arriving and leaving the hospital site.   

If you need help

Between the hours of 8am until 4pm there is always a member of car parking and security staff available to help patients and visitors. If you have individual needs, and/or are concerned about getting safely from your car into the hospital, please don’t hesitate to ask.

Outside of these hours, if you need help please ask at the main reception and a member of staff will contact the security control room on your behalf.  You can also call main reception on 01904 631313 (ask for security).

If you require any additional information ahead of your visit please contact our Patient Advice and Liaison Service (PALS) on 01904 726262 or email pals@york.nhs.uk (8.30am – 4.30pm).


Download and print off a copy of this information.

To download and print off a copy of this leaflet click here.

Visiting times

All wards 1pm – 8pm


*subject to the discretion of the nurse in charge

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Contact details

Wigginton Road
York
YO31 8HE


T: (01904) 631313
F: (01904) 631314

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Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.


Coronavirus (COVID-19)

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.  After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.  Only call 111 direct if you are advised to do so by the online service or you cannot go online.