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Your visit

Visiting

As of Wednesday 21 October, after reviewing the guidance for visiting as set out by NHSE, the Trust has taken the difficult decision to suspend visiting to all of our sites, with immediate effect.

We have taken this decision to limit the spread of Covid-19, and to protect vulnerable patients and ensure staff safety.  As soon as it possible to safely relax the visiting restrictions we will do so.

Exemptions to this are end of life care circumstances at the ward manager’s discretion, and paediatric and maternity services.

Please be assured we will always seek to apply the visiting guidance compassionately as required e.g. for patients with dementia and mental health issues - and that this decision is taken at ward level, unless on a Covid positive ward where visiting cannot take place.

At this time, family, friends and carers can stay in touch by using our virtual visiting service.


Safety measures

It is really important that you follow the following safety measures if you do need to visit one of our hospitals:

  • You must wear a face mask or covering when coming into hospital, even in the corridors and communal areas.
  • Please try to bring as few items into the hospital as possible and keep your own items upon your person.  Avoid bringing in bags where possible.
  • You should wash your hands with soap and water or use the alcohol hand gel as soon as possible after entering the hospital, and again when you enter the ward.
  • You must stay distanced from staff, other visitors and patients whilst on hospital grounds.  This means staying 2 metres away from people wherever possible, taking the stairs instead of the lift if you can, and following one way systems.
  • You will be met by a member of the ward team when you arrive at the ward. You will be asked to confirm you have self-assessed your risks related to coronavirus and you will be temperature checked.  If you are found to have a high temperature you will not be allowed entry onto the ward.
  • You will be asked to wear a surgical face mask on the ward and this will be provided to you.  The ward team will explain how to safely put on, take off and dispose of masks and any other protective equipment you are asked to wear.  We know there are some circumstances that people are not able to wear a face covering/mask, in which case you will be offered a visor to wear.
  • You must let the track and trace team know if you have a positive swab within 48 hours of visiting by emailing trackandtrace@york.nhs.uk


Thank you for your cooperation.  We do understand how important it is for patients to remain connected with their family, friends and carers when they come into hospital and we will do everything we can to support patients while also reducing the risk of transmission of coronavirus.  

You must not visit hospital if you are showing any signs of Covid-19 (new continuous cough, high temperature, loss of taste or smell), or you are self-isolating with other people showing signs of coronavirus or anyone who has been contacted by the Test and Trace programme.

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Coronavirus - useful information

The latest health information about Coronavirus can be found at www.gov.uk/coronavirus.

Information and updates about our services can be found on this website here.


As of Wednesday 21 October, after reviewing the guidance for visiting as set out by NHSE, the Trust has taken the difficult decision to suspend visiting to all of our sites, with immediate effect.  We have taken this decision to limit the spread of Covid-19, and to protect vulnerable patients and ensure staff safety.  As soon as it possible to safely relax the visiting restrictions we will do so


From Monday 15 June 2020, visitors and outpatients coming into our hospitals will be asked to wear a face covering at all times, to help us reduce the spread of Covid-19.  A face covering can be as simple as a scarf or bandana that ties behind the head.  It should cover your mouth and nose while allowing you to breathe comfortably.  For more information click here