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About us

NHS Constitution

The NHS Constitution brings together for the first time in one place, what staff, patients and public can expect from the NHS.

It explains that by working together we can make the very best of finite resources to improve our health and wellbeing, to keep mentally and physically well, to get better when we are ill and when we cannot recover to stay as well as we can to the end of our lives.

The constitution outlines patients' rights around access to health services; quality of care and environment; nationally approved treatments, drugs and programmes; respect, consent and confidentiality; involvement in your healthcare and in the NHS; informed choice; and complaint and redress.

It also contains pledges that the NHS is committed to achieve. Pledges go above and beyond legal rights. This means that pledges are not legally binding but represent a commitment by the NHS to provide high quality services.

The constitution also outlines the things that patients and the public can do to help the NHS work more effectively and to ensure that resources are used responsibly, for example, making a contribution to their own health and well-being, treating NHS staff and other patients with respect, and keeping appointments, or cancelling within reasonable time.


York Teaching Hospital NHS Foundation Trust constitution

The aim of our Constitution is to safeguard the enduring principles and values of the NHS.  Our Constitution also sets out clear expectations about the behaviours of both staff and patients.  It is intended to empower the public, patients and staff by setting out existing legal rights and pledges in one place and in clear and simple language.  By knowing and exercising their rights, the public, patients (their carers and families) and staff can help the NHS improve the care it provides.

For further information please click here.


Bribery Act 2010

York Teaching Hospital NHS Foundation Trust is committed to eliminating all level of fraud and corruption within the Trust and the NHS. It is an offence under the Bribery Act 2010 for anyone to receive, be offered or to offer any financial or other advantage to another person in order to induce a person to perform improperly or reward any person for improper performance of a function or activity.

The Trust is committed to carry out business fairly, honestly and openly and is committed to a zero tolerance of bribery.

The NHS Constitution brings together for the first time in one place, what staff, patients and public can expect from the NHS.

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Visiting cancelled

Due to the increasing number of cases of coronavirus across the UK, York Teaching Hospital NHS Foundation Trust has made the decision to cancel all visiting to all its hospital sites in order to ensure the safety of patients and staff.

There are three exemptions to the ruling which are for one parent of a sick child under 18, for the partner of a woman giving birth and end of life patients at the discretion of the ward sister.

We would ask people to respect this decision and to treat our staff, who will be enforcing the visiting restrictions, with courtesy and respect.  For more information visit our website.


Outpatient appointments

We know that NHS services will come under intense pressure as the coronavirus spreads, and as a Trust we need to redirect staff, free up staff for refresher training and carry out any works as necessary, so we are able to maximise capacity for patients for when the number of infections peak.  We also need to reduce the number of people coming into our hospitals to protect our patients, as well as keeping our staff safe, well and able to come into work.

To do this, with effect from Tuesday 24 March 2020, along with other trusts in the Humber Coast and Vale partnerships, we have made the collective decision to suspend all non-urgent routine outpatient appointments for at least three months.  Urgent and emergency cases and cancer appointments will be carrying on as normal.

These are unprecedented times and we thank you for your understanding.  We know many people waiting for treatment will be disappointed or worried but please not contact the hospital as we will be contacting everyone directly affected in the coming days and weeks.

If you do not receive a letter or a phone call from the hospital, please turn up for your scheduled appointment as normal unless you have symptoms of coronavirus, a cold, flu or norovirus in which case you should contact us to cancel your appointment by clicking here.


Coronavirus (COVID-19)

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home.  After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.  Only call 111 direct if you are advised to do so by the online service or you cannot go online.