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NHS Constitution

The NHS Constitution brings together for the first time in one place, what staff, patients and public can expect from the NHS.

It explains that by working together we can make the very best of finite resources to improve our health and wellbeing, to keep mentally and physically well, to get better when we are ill and when we cannot recover to stay as well as we can to the end of our lives.

The constitution outlines patients' rights around access to health services; quality of care and environment; nationally approved treatments, drugs and programmes; respect, consent and confidentiality; involvement in your healthcare and in the NHS; informed choice; and complaint and redress.

It also contains pledges that the NHS is committed to achieve. Pledges go above and beyond legal rights. This means that pledges are not legally binding but represent a commitment by the NHS to provide high quality services.

The constitution also outlines the things that patients and the public can do to help the NHS work more effectively and to ensure that resources are used responsibly, for example, making a contribution to their own health and well-being, treating NHS staff and other patients with respect, and keeping appointments, or cancelling within reasonable time.

For more information on the NHS constitution please click here.


The purpose of our Referral to Treatment Access Policy is to ensure all patients requiring access to outpatient appointments, diagnostics and elective inpatient or day-case treatment are managed equitably and consistently in line with the NHS Constitution and national waiting time standards.


The NHS Constitution brings together for the first time in one place, what staff, patients and public can expect from the NHS.

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