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About

NHS Constitution

NHS constitution

The NHS constitution sets out rights for patients, public and staff.  It outlines NHS commitments to patients and staff, and the responsibilities that the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively.  All NHS bodies and private and third sector providers supplying NHS services are required by law to take account of the constitution in their decisions and actions.

The aim of our Constitution is to safeguard the enduring principles and values of the NHS.  Our Constitution also sets out clear expectations about the behaviours of both staff and patients.  It is intended to empower the public, patients and staff by setting out existing legal rights and pledges in one place and in clear and simple language.

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Hospital phone line disruption

We are currently experiencing technical difficulties with our hospital phone lines, which means they are temporarily unavailable. We apologise for any inconvenience this may cause and thank you for your patience while we work to resolve the issue.

If you have an upcoming appointment, you can find helpful information about your visit, including how to get here and what to bring, on our website: www.yorkhospitals.nhs.uk/outpatients.

If you need to cancel an appointment, you can do so using the online cancellation form, which is also available on our outpatients webpage.