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BSL video interpreters

British Sign Language users can contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions.

The InterpretersLive! service is available on-demand. You can also pre-book BSL video interpreters and other types of remote communication support for any time and anywhere via any video platform of your choice.


User guides

User guides are available to support users of the InterpretersLive! service. Please select an option for more information.

For troubleshooting and how to download the InterpretersLive! please visit: https://www.interpreterslive.co.uk/app/


Who can I contact?

Using this service, you can get in touch with:

Main switchboard

Useful when trying to connect to other services and departments.

Telephone number: 01904 631313

Available using a BSL interpreter: 8am to 8pm

Hospital contact centre

For queries about your appointment.

Telephone number: 01904 726400

Available using a BSL interpreter: 8am to 5pm, Monday to Friday

Complaints and concerns team

For any other queries, concerns, and complaints.

Telephone number: 01904 725137

Email: yhs-tr.patientexperienceteam@nhs.net

Available using a BSL interpreter: 8.30am to 4.30pm, Monday to Friday

To get started with an interpreter, click the button below.

Button to a BSL interpreter

Looking down a long bright hospital corridor with treatment rooms on the left and windows on the right. At the bottom of the corridor is one member of staff in a blue nursing uniform

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