In this section
BSL video interpreters
British Sign Language users can contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions.
The InterpretersLive! service is available on-demand. You can also pre-book BSL video interpreters and other types of remote communication support for any time and anywhere via any video platform of your choice.
User guides
User guides are available to support users of the InterpretersLive! service. Please select an option for more information.
For troubleshooting and how to download the InterpretersLive! please visit: https://www.interpreterslive.co.uk/app/.
Who can I contact?
Using this service, you can get in touch with:
Main switchboard
Useful when trying to connect to other services and departments.
Telephone number: 01904 631313
Available using a BSL interpreter: 8am to 8pm
Hospital contact centre
For queries about your appointment.
Telephone number: 01904 726400
Available using a BSL interpreter: 8am to 5pm, Monday to Friday
Complaints and concerns team
For any other queries, concerns, and complaints.
Telephone number: 01904 725137
Email: yhs-tr.patientexperienceteam@nhs.net
Available using a BSL interpreter: 8.30am to 4.30pm, Monday to Friday
To get started with an interpreter, click the button below.
