Information Governance

Information governance provides a framework to bring together all the legal rules, guidance and best practice that apply to the handling of information. This includes personal information, like that contained in health records and business information like financial records and policies.

The following pages are part of the Trust’s information governance obligations:

Privacy notices – how we handle your information
Patient record requests – to see your health record, or request a record on behalf of someone else, including the deceased, this page will tell you how to make a request
Data opt out – if you have concerns about your health records being used for research and planning this page will tell you how to stop this
Freedom of information – to access Trust information that isn’t yours or someone else’s personal information, this page will tell you how to make a request.

If you have any concerns on how your information has been handled or any data protection concerns or queries, please contact yhs-tr.information.governance@nhs.net

Important alert: Phone line disruption

We want to let you know that our hospital phone lines are currently experiencing technical difficulties and are temporarily unavailable. We understand this may cause inconvenience, and we sincerely apologise.

If you wish to cancel your appointment, you can use our online cancellation form.

Our team is working urgently to resolve the issue and restore phone service as soon as possible.

Thank you for your patience and understanding.

Industrial action: 14 - 19 November

The British Medical Association has announced that resident doctors in England will stage industrial action from 7am on 14 November to 7am on 19 November.

During this time, some of our services may be affected. We will contact you directly if your appointment needs to be changed. Otherwise, please attend your appointment as planned.